videos stuck in "processing"

I reinstalled the videos module and restarted my server while videos were processing. Now in the videos processing section, it says empty. New videos won't process because it thinks it is still processing the old videos, before the reinstall. Where do I go to clear the videos processing? 

Quote · 24 Dec 2016

If the module was reinstalled, then all data should be deleted. Can you make sure the cron job is still running successfully?

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Quote · 25 Dec 2016

That's what I thought too, it should delete everything. But It didn't. The cron it still running properly. Where can I go to manually delete the processing videos and processes?

Quote · 25 Dec 2016

Ok I found the processing data in the database in the table "RayVideoFiles". There are 34 files that say processing. Is it safe to delete them from the database? I think they are trying to process files that do not exist anymore.

Quote · 25 Dec 2016

It worked! I deleted the "processing" rows from RayVideoFiles from the database in phpMyAdmin and now my videos are encoding again. This has to be a bug.

Quote · 25 Dec 2016

Sorry, I was out of town for Christmas. Glad you were able to dig deeper and fix it!

 

Not sure why they didn't clear out if the videos were deleted. I'll need to play around with this and try to reproduce it.

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Quote · 26 Dec 2016
 
 
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