Hi
I'm having a strange problem with movie uploads. It seem that the problem is to do with the length of the movie and not the file size. I have manage to upload 2 file 1st was 10sec long and only 2.66mb the other was 1min 35secs long 17.6mb both worked fine. So i tried alonger file one that was 10mins 36secs long and 104mb. It appeared to upload fine with no errors, ( i have already changed the php.ini to 200 mb and also the setting in dolphin (ray)). All i get is pending or approved dependnding on whether this is on or off. If i go into admin the file doesn't show up anywhere , not on dashboard or under video. If i look on the server it is there but in a temp format.
Which like i said at the start implies that it's something to do with the length of the file and how it is converted.
I've tried several other files the biggest that worked was the 17mb one. It's strange. I've checked the php.ini and think its ok. I have tried putting a separate php.ini into the ray folder... still no good.
Anyone had this problem or know how to solve it?
Steve
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Recheck loads of your site, maybe expand bandwidth?
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Hi
Thanks for advise. Think these are ok... anyone got any other ideas?
Steve
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Open the folder /ray/modules/movie/files
And check whether that particlular file is there. Sometimes your server may refused to allocate memory while handling such big file. This is discussed in dolphinpros.com
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Thanks praveenkv1988.
I looked in the folder you said and found 3.flv, 3.jpg, 3.mpg, 3_small.jpg which appear to be the file that was 17mb and also 3_temp 3_temp.flv 4_temp 4_temp.flv which appear to be the larger files that haven't worked. What do you make of that and any ideas?
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What about max_execution_time in your php.ini file? |
Hi sruckh sry but i've already tried that!! Anyone got any other ideas? |
This shows that your site could upload those files.
Any way increase the memory_limit in php.ini
This may help.
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Thanks again praveenkv1988.
Not sure about this. I will give it a go and see...
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Ok tried that still no change.... anyone got any other ideas? |
Ok i give up. Is there anyone out there that fancy's having a look at this for me because i've run out of ideas! If so let me know how much?
You have to wonder that as so many people have had problems with this why Boonex don't sort it out?!!
I'm currently using the free version, for 2 reasons ... 1- To see what kind of responce my site gets 2- to see if the software is easy to use and stable before i buy the full version... not sure i will be anymore as i've had so many issues with this software it's driving me mad!
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Hi,
Once your upload is done next to pending or approved do you see a little circle spinning ?....if so I have bee having the same issue .except I experienced it when uploading mp3s in profile music......Have'nt gotten a response for it yet .. strangely however other formats such as wma music files worked fine ..have u tried loading other video formats ?
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Hi Cheari
Yes thats what happens i get the spinning disc bbut thats all. I've tried leaving my pc for upto 90mins and the disc just keeps spinning! As for the format i've tried .flv and .wma so it doesn't seem to matter. I did manage to get a small .flv to work so i'm sure it's something to do with the file size but i've tried everything on here... eg php.ini .htaccess etc without success. I've even had my host check things out and they think it's something to do with the way the software deals with larger files but other than that were no help. So at the moment i'm still hoping to find someone that can help!
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I've uploaded 2 mp3 a week ago. Today tried to upload a few more .. and exact your problem. It uploads, then show "PENDING" and some circle spinning forever and nothing. No mp3 at admin to approve, after refreshing page that pending mp3 is gone ..... someone with solution and ideas why is that ?
PS: changed from admin to autoapprove music. Now it show "approved" in green, but again spinning circle and all lost. I've uploaded a few videos and there were no problems, for now only mp3 problem.
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Tried already in IE6, Firefox, Safari and Google Chrome - always the same. That stupid cycling ring and nothing
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Do you have access to the server that is converting the video? Can you tell if ffmpeg is hung, or if it completes. Does the web server even pass off the longer videos to ffmpeg? Just wondering what part of the process is failing. Are the source files the same video format (same codecs for audio/video), or are the larger videos in a different format? |
