video file upload error

I tried to upload flv video from video uploader.

I found that after the video has been uploaded, the page shows thumbnail for the video which says 'Approved' for a very short span of time along with video title and description.

Then Immediately a black alert box appears which says 'Uploading File Error'

How do I fix this problem?

same with me,

an any one help,

i try to up load in my site and showing undifine, and i i got notification that Database error see bellow:

http://www.boonex.com/unity/forums/forum/Ray-General-0.htm#topic/Video-Erorr.htm

This can be fixed by giving full permission to the uploaded video folder. Check the permission.

Me too, I have an error by uploading video. It tells me undefined.

What is the exact folder to give permission to?

I am also having this problem.  The file uploads, a thumbnail pops up and immediately there is an error, "error uploading file".  Permissions are set correctly in the video folder and ffmpeg.exe is set to "777".  I am using Ray 3.5 with Dolphin 6.1.4

I am able to upload files with size 2.5MB. Over that, I have the same error message. I have checked all folders permission. still problem exist

IS THERE ANY HELP IN BOONEX FORUM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. worst support ever.

Having looked at your error report stetch786, it says near the top Mysql server has gone away.

As a thought, some hosting companies have a mysql process killer.

Aswell some hosts have pedantic firewall settings.

Which hosting provider are you using?

Hi i think that i have the same problem that you

maybe some suggestion that i receive cpuld help you

http://www.boonex.com/unity/forums/topic/Upload-video-problem-Alert-undefined.htm

I´m still having the problem

Houseperu you are on hostgator and they apparently have a mysql process killer that will kill any process that takes longer than 15 seconds to complete, i suggest you ask them about this.

hi kosmic

yes Im in in HOSTGATOR

you mean that I dont have any thing to do?

thats sound terrible 

but the  ALERT   undefined   appear around the 40 seconds

Send a support ticket to hostgator and ask them if this is the cause of your upload video error.

If its so then they maybe able to higher your resource settings.

Hi Kosmic, I have contact to my host. "HOSTGATOR" and you are right they have mysql process killer. I ask to cancel the process and they do it.  the procees was eliminated 

but my problem is there  I get  an  ALERT   undefined

thats happend only when y upload a file over 10MB

please help

make a php file with the following in it.... upload it to your dolphin root and post results here.

<?php
echo "<br/><b>PHP INI settings</b><br/>";
echo "<br>safe mode = ".ini_get('safe_mode');
echo "<br>disabled functions = ".ini_get('disable_functions');
echo "<br>max execution time = ".ini_get('max_execution_time');
echo "<br>post_max_size = ".ini_get('post_max_size');
echo "<br>upload max filesize = ".ini_get('upload_max_filesize');

echo "<br/><br/><b>ffmpeg output</b><pre>";
$s = realpath("ray/modules/global/app/ffmpeg.exe");
echo `$s -version 2>&1`;

This info can be found here Ray trouble shooter

Hi kosmic,  this is tyhe result, Could i change 

PHP INI settings

safe mode = 
disabled functions = dl
max execution time = 60
post_max_size = 64M
upload max filesize = 64M

ffmpeg output

FFmpeg version SVN-r10832, Copyright (c) 2000-2007 Fabrice Bellard, et al.
  configuration: --enable-libmp3lame --enable-libxvid --enable-libx264 --enable-gpl --enable-libvorbis --enable-libogg --enable-libtheora --enable-liba52 --enable-libamr-nb --enable-libamr-wb --enable-libfaad --enable-libfaac --enable-pthreads --disable-shared --enable-static
  libavutil version: 49.5.0
  libavcodec version: 51.46.1
  libavformat version: 51.16.1
  built on Oct 22 2007 21:09:01, gcc: 3.4.5 (Gentoo 3.4.5, ssp-3.4.5-1.0, pie-8.7.9)
FFmpeg SVN-r10832
libavutil   3212544
libavcodec  3354113
libavformat 3346433

PHP INI settings

safe mode = 
disabled functions = dl
max execution time = 60
post_max_size = 64M
upload max filesize = 64M

it appears you have dl disabled on your server, apparently this function is disabled when running in safe mode see:-

function php disabled

safe_mode = if this variable has non-empty value then ffmpeg will not be able to execute; in this case advise with your hosting about disabling safe mode.

i think you need to ask them again...if safe mode is on or off and if its on ask them to change it to off.

if you can get them to do that then change this in your php.ini to

max execution time = 1000

they wont change the configuration of the PHP

in this case what could do, there is alway a second way

if hostgator have confirmed they have safe mode on and wont change it...then i cant think of anything else you can do apart from change server

Yes and that second way is to get the right hosting solution.

Why are you trying to fit a square peg in a round hole?

This is a common problem and it is almost always related to NOT having the correct server configuration.

Do it right the first time, read and follow the instructions.

kosmic I am amazed by your patience.

thats terrible, but i think that could be possible make an script that lie the server saying that the process hav finished and is starting a new one, but the real think is that server is working on the same procees, i hope that you understadn my idea

sorry for my poor english 

First, thanks all for replying

@ kosmic My server do not have a mysql process killer. I have mysql.connect_timeout = -1 .  Below are my php ini settings.

PHP INI settings

safe mode =
disabled functions =
max execution time = 999999
post_max_size = 200M
upload max filesize = 1000M

ffmpeg output

FFmpeg version SVN-r10832, Copyright (c) 2000-2007 Fabrice Bellard, et al.
  configuration: --enable-libmp3lame --enable-libxvid --enable-libx264 --enable-gpl --enable-libvorbis --enable-libogg --enable-libtheora --enable-liba52 --enable-libamr-nb --enable-libamr-wb --enable-libfaad --enable-libfaac --enable-pthreads --disable-shared --enable-static
  libavutil version: 49.5.0
  libavcodec version: 51.46.1
  libavformat version: 51.16.1
  built on Oct 22 2007 21:09:01, gcc: 3.4.5 (Gentoo 3.4.5, ssp-3.4.5-1.0, pie-8.7.9)
FFmpeg SVN-r10832
libavutil   3212544
libavcodec  3354113
libavformat 3346433

anyone??

Hi, I had the same problem and after trying everything.. as a last step I decided to change my server. And that solved the problem. I asked my host how is the new server diff from the old one, I was told both have exactly the same settings.(strange..)

Try this as the last option to move to a new server.

litepat: which server did u move to. and which server were you on before?

hi! would it matter if disabled functions is set to dl but safe mode is off? i checked my php ini quickconfig, safe mod and safe mod gid is off but there is a dl on disabled functions. please help. thanks.

Hi everybody I was thinking about this problem, I dont know But maybe This placebo could work

Could be possible upload videos by FTP and simulate that I upload la video by the ray??

that is possible?? 

uploading video via ftp is not possible since when you upload the video, the script stores this in the media folder as well as writes to the database and a few other files that you have uploaded the video. however, depending on the purpose of the video and how many you are looking to utilize, you could create a custom block, and call the uploaded video into that custom block, or if you want to go further, you can now run video files through orca forum. but to just upload ftp and think the files are going to function from the videos link would never work out. good luck with whatever you decide to do though.

Regards,
DosDawg

Hi DosDawg, could be possible Upload via ray a Small video a very small video and then Upload via FTP a heavy video in order to replace the small video that i just uploaded

could it be possible ??

Hi DosDawg, could be possible Upload via ray a Small video a very small video and then Upload via FTP a heavy video in order to replace the small video that i just uploaded

could it work?