upgrade assistance

Hi guys,  i would dearly like to upgrade to the latest version i have 6.1.4 ,  the problem is i cant back up my database ?  in cpanel there is no option and when i use the option in the site admin it shows errors .Would anybody be so kind as to help me please?

There should be a "PHP Admin" or "mySQL" link in cPanel. How did you create your database in the first place?

Thanks i do have myphpadmin , do i export the db  from  there?  im used to seeing a icon  of  backups , thanks for replying

If i export the sql  in phpadmin will it leave a copy there ? thanks

No it will not leave a copy of the back up on the server, you'll only be able to directly download it.

If you have CPanel (i persume you do) do to BackUp Wizard -> BackUp -> SQL Databases -> And Choose the database you want to backuo and download.

In order to have a copy of the backup stored on the server you have to generate a "Full BackUp" (same procedure)

NickL

I dint have the backup  option ,thats why i have posted for assistance is there another way  through myphp? what im saying is by exporting it will the original db still be there ?   thanks

Yes, the database will remain on the web site, and you will be prompted to download a backup copy of it.

But how come you don't have a backup option???

Its on the former owners hosting,  it has cpanel but no backup... i really need someone to install it on my semi-dedicated ,thanks for replying

I can make a backup in the sites admin  but it only goes so far and then this error.. When i select save to pc ?

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 9437206 bytes) in /home/xxxxxxx/public_html/inc/classes/BxDolDatabaseBackup.php on line 67