sound not processing

Im using the standard dolphin settings...sounds not processing for some reason. Everything is set up right

15 Dec 2012

Ok even in the official demo, when I upload something as admin, wav or mp3 I get "1 Sounds not processed"

15 Dec 2012

Ok this doesnt makes sense "Error! File not processed". Im really annoyed how user unfriendly this entire this is

15 Dec 2012

Here the worst thing: In admin panel when I go to sounds, they dont show up under "processing" but under "pending".

15 Dec 2012

ffmpeg was updated/changed for the new HTML5 module.

Now all audio files process via the new ffmpeg, regular song can actually take a few minutes to process unless you have a Hawg of a server..

[edit] use ssh and the "top" command to watch ffmpeg process the audio files. Before the change, or in 7.0.9 the process is almost instant, even with an hour long mix of music.

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

Also, the cron job has to fire, so it will take a while for the sound file to process.

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

Cron job etc is all auto set up with my hoster. Everything is up do date. Installed fresh B2 last week and no 3rd party modules.

I am waiting 30 minutes now for a 10 second wav and 2 minutes mp3 song. Nothing happened so far. Albums are all empty.

15 Dec 2012

I have my ffmpeg.exe on 644 permission

15 Dec 2012

Ok the whole thing is still "pending" and when i try to listen still the "error/sound no processed"

My server is not that slow that I have to wait nearly an hour for a 10 seconds wav file or mp3. Very unusual. It worked great with the old Dolphin. Why would Boonex deliberately make things even more harder to manage


Im turning literally insane with all those boonex issues. Could this be because of wrong permissions of some files?

15 Dec 2012

 

I have my ffmpeg.exe on 644 permission

 that's your problem, that has to be 755 or to make sure set to 777!

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

 

Could this be because of wrong permissions of some files?

 yes, the best way to make sure your permissions are correct if you have been doing a lot of uploading to replace files you may have worked on and such..

go to the install page here and do steps 1 and [edit] Final Step 5.. via SSH and just go ahead and do all of them again. it cannot break anything but will correct all permission problems..

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

chmod 777 ./inc ./backup ./cache ./cache_public ./langs ./media/app ./media/images ./media/images/banners ./media/images/blog ./media/images/classifieds ./media/images/membership ./media/images/profile ./media/images/profile_bg ./media/images/promo ./media/images/promo/original ./tmp ./plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer ./plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/HTML ./plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/CSS ./plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/Test ./plugins/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer/URI 

chmod 777 ./flash/modules/board/files ./flash/modules/chat/files ./flash/modules/photo/files ./flash/modules/im/files ./flash/modules/mp3/files ./flash/modules/video/files ./flash/modules/video_comments/files

chmod 666 inc/prof.inc.php sitemap.xml

chmod 666 ./flash/modules/global/data/integration.dat ./flash/modules/board/xml/config.xml ./flash/modules/board/xml/langs.xml ./flash/modules/board/xml/main.xml ./flash/modules/board/xml/skins.xml ./flash/modules/chat/xml/config.xml ./flash/modules/chat/xml/langs.xml ./flash/modules/chat/xml/main.xml ./flash/modules/chat/xml/skins.xml ./flash/modules/desktop/xml/config.xml ./flash/modules/desktop/xml/langs.xml ./flash/modules/desktop/xml/main.xml ./flash/modules/desktop/xml/skins.xml ./flash/modules/global/xml/config.xml ./flash/modules/global/xml/main.xml ./flash/modules/im/xml/config.xml ./flash/modules/im/xml/langs.xml ./flash/modules/im/xml/main.xml ./flash/modules/im/xml/skins.xml ./flash/modules/mp3/xml/config.xml ./flash/modules/mp3/xml/langs.xml ./flash/modules/mp3/xml/main.xml ./flash/modules/mp3/xml/skins.xml ./flash/modules/photo/xml/config.xml ./flash/modules/photo/xml/langs.xml ./flash/modules/photo/xml/main.xml ./flash/modules/photo/xml/skins.xml ./flash/modules/video/xml/config.xml ./flash/modules/video/xml/langs.xml ./flash/modules/video/xml/main.xml ./flash/modules/video/xml/skins.xml ./flash/modules/video_comments/xml/config.xml ./flash/modules/video_comments/xml/langs.xml ./flash/modules/video_comments/xml/main.xml ./flash/modules/video_comments/xml/skins.xml
chmod 777 flash/modules/global/app/ffmpeg.exe

chmod 777 modules/boonex/avatar/data/images/ modules/boonex/avatar/data/tmp/

chmod 777 modules/boonex/forum/classes modules/boonex/forum/conf modules/boonex/forum/layout modules/boonex/forum/log modules/boonex/forum/js modules/boonex/forum/cachejs modules/boonex/forum/data/attachments
chmod 777 modules/boonex/photos/data/files
chmod 777 modules/boonex/files/data/files
chmod 777 modules/boonex/desktop/file
chmod 777 modules/boonex/profile_customize/data/images
chmod 666 modules/boonex/profiler/log/profiler.log
chmod 777 modules/boonex/profiler/log
chmod 777 modules/boonex/smtpmailer/data/logs
chmod 777 modules/boonex/sites/data/images/thumbs
ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

Newton ok ill test this out and let you know (im already suffering under severe psychosis lol)

PS: oh by the way, did you check out my star mod tutorial in this one topic? I was able to make the change. Check it out

15 Dec 2012

 

(im already suffering under severe psychosis lol)

PS: oh by the way, did you check out my star mod tutorial in this one topic? I was able to make the change. Check it out

 We all do at first, this will pass.. lmao

I did see your mod; I'm glad you got that one done.

Just remember with upgrade/patches there is a chance the files will be replaced.

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

Unusual, when I went to the files folder from mp3 to correct the permission I noticed how all my sounds are in there but as "numbers" 1-9 as data files but not audio files

15 Dec 2012

 

Unusual, when I went to the files folder from mp3 to correct the permission I noticed how all my sounds are in there but as "numbers" 1-9 as data files but not audio files

 Yes, after they process you should see more.

I would delete the queued files and re upload after you set the right permissions

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

However you said something about the installer. Do I need to upload it via ftp and open my site or how I do the auto-correction?

15 Dec 2012

 

However you said something about the installer. Do I need to upload it via ftp and open my site or how I do the auto-correction?

 I think you not understanding..

do you use SSH?

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

administration/host_tools.php

In your admin panel "host tools"

what are you permissions showing there? 

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

everything in green and writable, the exe file is also green and executable.

  • PHP: 5.2.10-2ubuntu6.10 - WARNING(your PHP version is probably outdated, upgrade to the latest 5.3.18 maybe required)
    • allow_url_fopen = On - OK
    • allow_url_include = Off - OK
    • magic_quotes_gpc = On - WARNING (should be = Off)
    • memory_limit = 33554432 - FAIL (must be >= 134217728)
    • post_max_size = 33554432 - WARNING (should be >= 52428800)
    • upload_max_filesize = 33554432 - WARNING (should be >= 52428800)
    • register_globals = Off - OK
    • safe_mode = Off - OK
    • short_open_tag = On - OK
    • disable_functions = exec - FAIL (must be = )
    • php module: curl = curl - OK
    • php module: gd = gd - OK
    • php module: mbstring = mbstring - OK
    • php module: xsl = xsl - OK
    • php module: json = json - OK
    • php module: openssl = openssl - OK
    • php module: zip = zip - OK
    • php module: ftp = ftp - OK
15 Dec 2012

Photo upload, chat, messenger, and everything else works except sound (didnt check video yet). I only changes and replaced CSS files and some languages , nothing more.

15 Dec 2012

 

everything in green and writable, the exe file is also green and executable.

 great, did you use SSH? if so, run the top command and leave open, upload a video and sound file.

You should see ffmpeg.exe run twice for video processing, once for the video part, then it processes the audio track.

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

 

memory_limit = 33554432 - FAIL (must be >= 134217728)

 this could create some problems..

look at your php info in admin as well. what are your "timeout" settings

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

Now I have 10 of those datas which probably are the mp3s I uploaded. No idea why they arent converting into audio files.

Ok checking timeout setting

15 Dec 2012
max_execution_time 4000 4000
max_file_uploads 20 20
max_input_nesting_level 64 64
max_input_time 7000 7000
max_input_vars 1000 1000
memory_limit 1536M 1536M
open_basedir no value no value
output_buffering no value no value
output_handler no value no value
post_max_size 100M 100M
ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

What type of hosting are you on?

Your memory being low like that can cause many site problems.

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

PHP Version 5.2.10-2ubuntu6.10

 

System Linux lin-www2 2.6.32-38-server #83-Ubuntu SMP Wed Jan 4 11:26:59 UTC 2012 x86_64
Build Date May 2 2011 23:18:54
Server API CGI/FastCGI
Virtual Directory Support disabled
Configuration File (php.ini) Path /etc/php5/cgi
Loaded Configuration File /etc/apache2/fastcgi/web1341/php.ini
Scan this dir for additional .ini files /etc/php5/cgi/conf.d
additional .ini files parsed /etc/php5/cgi/conf.d/browscap.ini, /etc/php5/cgi/conf.d/curl.ini, /etc/php5/cgi/conf.d/eaccelerator.ini, /etc/php5/cgi/conf.d/gd.ini, /etc/php5/cgi/conf.d/gmp.ini, /etc/php5/cgi/conf.d/idn.ini, /etc/php5/cgi/conf.d/imagick.ini, /etc/php5/cgi/conf.d/imap.ini, /etc/php5/cgi/conf.d/interbase.ini, /etc/php5/cgi/conf.d/ldap.ini, /etc/php5/cgi/conf.d/mcrypt.ini, /etc/php5/cgi/conf.d/mhash.ini, /etc/php5/cgi/conf.d/ming.ini, /etc/php5/cgi/conf.d/mssql.ini, /etc/php5/cgi/conf.d/mysql.ini, /etc/php5/cgi/conf.d/mysqli.ini, /etc/php5/cgi/conf.d/odbc.ini, /etc/php5/cgi/conf.d/pdo.ini, /etc/php5/cgi/conf.d/pdo_dblib.ini, /etc/php5/cgi/conf.d/pdo_mysql.ini, /etc/php5/cgi/conf.d/pdo_odbc.ini, /etc/php5/cgi/conf.d/pdo_pgsql.ini, /etc/php5/cgi/conf.d/pdo_sqlite.ini, /etc/php5/cgi/conf.d/pgsql.ini, /etc/php5/cgi/conf.d/pspell.ini, /etc/php5/cgi/conf.d/recode.ini, /etc/php5/cgi/conf.d/snmp.ini, /etc/php5/cgi/conf.d/sqlite.ini, /etc/php5/cgi/conf.d/suhosin.ini, /etc/php5/cgi/conf.d/tidy.ini, /etc/php5/cgi/conf.d/uuid.ini, /etc/php5/cgi/conf.d/xcache.ini, /etc/php5/cgi/conf.d/xmlrpc.ini, /etc/php5/cgi/conf.d/xsl.ini, /etc/php5/cgi/conf.d/zend.ini
PHP API 20041225
PHP Extension 20060613
Zend Extension 220060519
Debug Build no
Thread Safety disabled
Zend Memory Manager enabled
IPv6 Support enabled
Registered PHP Streams https, ftps, compress.zlib, compress.bzip2, php, file, data, http, ftp, zip
Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
Registered Stream Filters zlib.*, bzip2.*, convert.iconv.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed
15 Dec 2012

I have a reseller account which worked splendid with dolphin 7.0.9

15 Dec 2012

 

I have a reseller account which worked splendid with dolphin 7.0.9

 Most important that I see, increasing the memory Dolphin has, yours is set way to low.

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

Do i set them in the admin panel as well netwton?

I think the thing is it is only me testing the site with a 1 megabyte audio file....I cant believe this doesnt work. Also my image was bigger, photo, which was 5 megabyte and my mp3 like  1mb.

15 Dec 2012

 

Do i set them in the admin panel as well netwton?

 no, memory setting are done in php.ini

look at your cPanel.. down at bottom maybe and look for "Software Services" box and "PHP Configuration" (some panels are different)

not sure of re-seller accounts but to completely configure php.ini you need WHM panel or Plesk

there post here about putting a php.ini file in the root directory but I could never figure that out.

I have a VPS so I have full control over all settings.

Please PM me your site link

ini-settings.png · 130.8K · 1307 views
ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

My nets abit slow but im reinstalling the entire thing. Why did they change it newton? I mean why didnt they leave the uploading simple like the old dophin. Is there any way to modify dolphin so that they use the old methods for video and sound?

I mean everything works, even heavy file uploads. Why cant they convert a simple video? Why is it a Data file anyway? Even my artist website can handle normal mp3 files

15 Dec 2012

ok nearly done re-installing.

By the way, im on a shared hosting-

15 Dec 2012

 

My nets abit slow but im reinstalling the entire thing. Why did they change it newton? I mean why didnt they leave the uploading simple like the old dophin. Is there any way to modify dolphin so that they use the old methods for video and sound?

I mean everything works, even heavy file uploads. Why cant they convert a simple video? Why is it a Data file anyway? Even my artist website can handle normal mp3 files

 Well, kinda..

You can not use the HTML5 module.

In Flash Admin section for Video Player, you have the option for .H264 encoding, that has to be on to encode video files to flash as per AlexT in another post. Also there is a setting "Converting Video Bitrate kb" default is 512, you try the lower setting.

In the past, I always turned this feature off (.H264 encoding) because it uses massive amounts of resources to process videos, now they have added it for audio files to play in the HTML5 module, so those have to be converted to play in that module too.

tweaking things like the bitrate for converted audio files as well. Those settings of course are under the flash module music player and settings. The default rate is 192kb, which is pretty high, setting that lower will reduce encoding time, memory usage, system loads, and so on.

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

 

ok nearly done re-installing.

By the way, im on a shared hosting-

 That means your not able to adjust your memory which is bad, unless you ask hosting company to increase to the min requirement for Dolphin which is 

memory_limit should be 128M or higher

your set at around 34-35M which will not let the site function correctly and you will have problems.

ManOfTeal.COM a Proud UNA site, six years running strong!
15 Dec 2012

I will swap to a server if I see that the site becomes active. Right now there is not much memory required since only I will be active. Registrations will be closed. I just uploaded a 1 mb mp3 which should work eventhough mine is set lower that it should.

I will try the tweaking the bitrate and encoding in the admin panel

15 Dec 2012

Ummmmmmm......

disable_functions = exec - FAIL (must be = )

 

ffmpeg.exe might have a hard time working with the exec function disabled

My opinions expressed on this site, in no way represent those of Boonex or Boonex employees.
15 Dec 2012

You think that is the cause?

But how come everything worked in Dolphin 7.0.9?

15 Dec 2012

exe = exec right? Executional. Where do I activate this ? and why does chat and photo upload work?

What I dont understand is why it worked with dolphin 7.0.9! I used it with the same host and same settings as now!

15 Dec 2012

WOW, re installed the old buggy DOLPHIN 7.0.9 and guess what??! The sound worked instantly!!! Eventhough exec is red!

This makes no sense, Boonex please fix this. I really thought this new version was more user friendly but why isnt this working anymore?

15 Dec 2012

Ok I tried replacing the ffmpeg.exe with the old one from 7.0.9 but still doesnt work

15 Dec 2012

Unpredictable results caused by server not meeting dolphins requirements.

I don't mean to sound like a ass, but if you don't get your server up to the requirements of dolphin, you are not going to see any help from boonex. They will not look for bugs that were reported from a unstable install. I would not either if dolphin was my software.

You cannot compare one version with another. I know you have consistently reported problems with dolphin 7.0.9 and you feel it is buggy. But in my experience since the first version of dolphin 7, 7.0.9 has been the best version of them all and rarely ever saw a bug. But then again, my servers have always exceeded dolphins requirements with memory always at least 4 times dolphins recommended minimum.

Improper server setups cause what is known as Unpredictable results. Meaning you cannot tell from one install to the next what will work or what will not work. Even things that worked one day don't work the next.

You really need to address those server issues.

https://www.deanbassett.com
15 Dec 2012

I absolutely understand, unfortunately I cant afford a dedicated server right now.

Is it possible to disable processing for sounds? This is crucial for what im trying to achieve and later I can, if there is income, upgrade to a server.

I mean at least if the users would be given the chance to disable this new processing (which didnt exist in 7.0.9) then users who dont have the possibility to pay for a premium dolphin server also can use the sound module.

16 Dec 2012

At least can someone recommend me a cheap reliable hosting company that works with dolphin where I can pay in a yearly basis. One that meets the requirements. Also a hoster that allows me to keep my domain I want to host on godaddy.

If this is not possible I would appreciate it if there was a way to turn the processing off.

16 Dec 2012

 

At least can someone recommend me a cheap reliable hosting company that works with dolphin where I can pay in a yearly basis. One that meets the requirements. Also a hoster that allows me to keep my domain I want to host on godaddy.

If this is not possible I would appreciate it if there was a way to turn the processing off.

 Read the PM and send me the domain name, I will host you for testing.

All my domains are handled with godaddy..

my php.ini settings are at the optimum settings as per tutorial here.

ManOfTeal.COM a Proud UNA site, six years running strong!
16 Dec 2012

The problem with incorrect server settings and ffmpeg permission causes audio/video file not converting.

As for 7.0.9 - mp3 files were not converting at all, this is the reason it was working for you even with broken ffmpeg or some incorrect server settings, now(since 7.1) they are converting to ensure it is in proper quality.

Rules → http://www.boonex.com/terms
17 Dec 2012

 

 

At least can someone recommend me a cheap reliable hosting company that works with dolphin where I can pay in a yearly basis. One that meets the requirements. Also a hoster that allows me to keep my domain I want to host on godaddy.

If this is not possible I would appreciate it if there was a way to turn the processing off.

 Read the PM and send me the domain name, I will host you for testing.

All my domains are handled with godaddy..

my php.ini settings are at the optimum settings as per tutorial here.

 I offered a free test bed server, set it all up; have not heard a word from Rolf_V since, no emails. Nothing..

ManOfTeal.COM a Proud UNA site, six years running strong!
17 Dec 2012

It may be that work is in the way for Rolf_V at the moment, or other issues. 

 

The thing is that one must know what your yearly budget is.  From that you try to get the most you possibly can.  Also, how much do you know about servers, and how much are you willing to learn or how much time do you have to learn it?  Management adds a lot to the cost of a server, so if you can install things yourself, and make changes to config files; and I am at the point now where I say ditch such things as cPanel and Pleask, and go with something like webmin and command line.  I am no expert by far and I managed to take a bare box with centOS 6 and webmin and built a server for Dolphin using Nginx, PHP-FPM, and mySQL.  However, it did take me hours upon hours searching the internet and begging for help here in the forums and making mistakes.

Geeks, making the world a better place
17 Dec 2012

 

Here the worst thing: In admin panel when I go to sounds, they dont show up under "processing" but under "pending".

That sounds like the cron job is not properly set up.  I can tell you this, the default cron job that Dolphin reports to you upon installation does not always work.  On an Arvixe host, I had to play with different ones before I figured out the correct one.

Geeks, making the world a better place
17 Dec 2012

To be honest I cant afford any of those servers yet so I asked AlexT if he can add an option to disable conversion in admin panel for those who dont have a VPS or dedicated server or who dont want to activate exec for security reasons. It wont hurt boonex but rather it gives those users who dont want a huge community but use it for their own a possiblity to use audio as well without buying a VPS or dedicated. Audio worked for me in 7.0.9 instantly because it didnt have the conversion back then.

17 Dec 2012
17 Dec 2012
 
 
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