good day to everyone , i bought an ad free dolphin portal but seems some prob is there
the site is at www.jom-mesra.com , the shoutbox is not working and all the ray and orca is not working as well.
in the admin when i click on the plug in , it shows the ray and orca link , but when click on it , it shows some internal server error
i need some experts to guide me ...already sent the email to the dolphin support but until now no reply from them. but i remember last time when send the sales email , the reply was amazing fast
reply from them ( as the below ) : if i waited for the email , i dont think so it will will be solved , so i just need some1 to help me
Dear Customer!
Thank you for contacting us. This is an auto-response letter and one
of our experts will contact you as soon as possible. Please, be
patient, we are very overloaded now but we're doing our best to help
you with your problems. Thanks for understanding.
Support Department office hours: Mon - Fri (8:00 - 18:00) GMT +6.
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Best regards,
BoonEx Expert
BoonEx Ltd. - Community Software Experts
http://www.boonex.com
regards
Punithan