ray profile video recorder.

Ive come across a strange problem with the profile video recorder. Ive set up two testing membership accounts for this. and recorded a profile video for one of these test accounts. Now all seemed to go well and in admin the video shows as if its there, waiting to be approved (pending), so i tried to delete it, but it wont delete. I tried to approve it, but it wont approve either.  I went back in again as the same test member and tried to record a second profile video, but it just wont connect to the recorder now. (the number of profile video is set for each user at 10) so it isnt that.

I then kicked up the second test member in the profile video recorder and this connects with no problem, but the first member with the video file that wont delete and wont approve , still cant connect to the recorder.

Any thoughts?

Regards

Tyke

still the same situation. tried to delete the test video again this morning but cant. but its not really that, while this video is like this, and if another member does the same, then he/she wont be able to use the profile vid recorder again.

As anybody else come across this problem

Regards

Tyke

I seem to have a corrupted video file that wont delete from the admin profile video player, so i have to delete this by hand. ive seen where it says this in some ray instructions to delete the file by hand from the folder:---

rms_path/webapps/video/streams/  for that member, but i cant find the folder on the server anywhere.

Does anybody know where these profile video are kept.

Regards

tyke

Bump

sorry to keep bumping this but i need help with this one.

does anybody know which folder the uploaded profile video are kept. i can find the uploaded video files, but not the on site recorded profile video. I have a corrupted video that need deleting by hand, and i just cant find the folder.

Regards

Tyke

Hey,

I am having this problem too. I run my own RMS on the same server and everything else works (video upload, Video Chat, etc.) but the profle video thing doesnt seem to want to work. I have disabled the video widget, removed it and then re-uploaded a new one (from the free download bundle), activated it and registered it but still no joy. Any takers on this?

I had the same problem, mine was a problem with the ffmpeg.exe having the wrong permissions. 

If you go into dolphin wiki and search for RMS or Video Profile it will give you more information you can use to fully trouble shoot and fix it.  If you find the link, please post it back here for the others.

Well i still have the same issue with this, i now have 4 profile video's sitting in the admin that i cant delete or approve, trying to do either just makes the admin profile video flash on and off, and i just cant get rid of them.

I did a search and checked to make sure my ffmpeg is set to 777 and it is,  i found this also in the wiki section

When I open the video recorder, it's connecting forever. In the admin panel it opens up ok, but hangs when I click on a video ¶

You have recorded a corrupted video file.

You need now to delete the folder that belongs to the member and is located in the rms_path/webapps/video/streams folder.

Then you need to delete a few lines of code from the file rms_folder/webapps/video/streams/config.xml

The lines look like these:

   <void method="put">
    <string>boonex.us_7577</string>
    <object class="org.red5.server.webapp.video.BxDescriptor">
     <string>boonex.us_7577</string>
     <string>tazmaster776</string>
     <string>http://www.boonex.us/tazmaster776</string>
     <int>0</int>
     <int>0</int>
    </object>
   </void> 

Thing is i just cant find the folder its talking about, to remove the vids by hand.

Regards

Tyke

http://www.boonex.com/trac/ray/wiki/GenRayTshooter

does anybody have a clue where that /video/streams/ folder is located, i cant find it anywhere. Ive found where the uploaded vids are, but not the profile vids.

.

Regards

.

tyke

Question 1:  Do you run your own RMS or do you lease from someone else?

If you lease from someone else then they have to do it as the RMS will not be on your server so the file will not be on your server and it's inaccessible to you. 

Now, if you run your own RMS you need to know the path to that RMS in order to do this.  For instance, I always install sites at this path:

root/home/public_html/dolphin_install

And then I put the RMS at this path:

root/home/rms_install

Note, the RMS is at the same level when I do it as the public_html file, but not inside the public_html file.  Home is simply referring to the name you have given to the directory and normally use for logging into SFTP & cPanel.  I hope this helps you.

Thanks for the reply, unfortunatly in this case i lease my RMS so it looks like i cant get to the streaming folder to delete the files. These profiles video's have always been a bit dodgy to use, so i think id better go turn the facilty off if i cant just delete any damaged files myself, as it does seem to happen a lot with the recorder.

thanks again

.

regards

.

Tyke

If your on a true VPS then you can install your own RMS and resolve this issue.  If your not sure how to install it I strongly recommend AntonLV from over at expertzzz.com or mrpowless from here.  Both have the knowledge and skill to do it for you and in the end it will make your life much easier and leave these options for your site members to enjoy. 

I run my own RMS and I am able to get the corruped video file out of there by deleting the xml from rms_folder/webapps/video/streams/config.xml

The problem is, every profile video I or any pther user records is corrupt. Its soo strange. All my other ray widgets work fine....