I have done this so many times and it never works.. ARGGHHH
I deleted the files my webhost (the entire ray folder), then I download the ad-free RAY version, extracted the files to my local machine. I then pushed them back to the hard drive, set the correct permissions (execute on folder, write on files), then when back to my website and, went to admin, plugins, ray...
My free liceneses were still there for the ones I had previously registered, and the ones I had not registered would not take the ad-free license. I can't replace a license as it give me no option. Obviously this happening somewhere in the database and the database believes it is an add-free widget.
I tried running the install file in each of the widget's folder i the browswer but I just get an immediate "Thanks for installing" message but nothing is changed on my database.
Boonex, please help... Better upgrade instructions, please....