purchased app but don't see license ?

so I payed 399 for the app but still don't see the license,

and therefor unable to download. do I have to wait for boonex to process the order?

come on get it together boonex, this stuff should be available instantly...

Quote · 28 Nov 2013

For me I got the  license quickly, just wait it Will appear here 

http://www.boonex.com/market/licenses

good luck

Quote · 28 Nov 2013

 

For me I got the  license quickly, just wait it Will appear here 

http://www.boonex.com/market/licenses

good luck

 I set time aside just to work on this app so i went ahead and paid for it thinking i was going get it instantly and its been like 3 hours now and nothing. I mean i have 2 full time jobs and setting time aside just for this was a big deal and look... 

Quote · 28 Nov 2013

why waiting you can get full script

you can download it here 

http://get.boonex.com/Dolphin-v.7.1 

and wait the number of your license like this is my J66*************0

Quote · 28 Nov 2013

You can work on it and waiting for license It works great

Quote · 28 Nov 2013

 

You can work on it and waiting for license It works great

 I want to rebrand it and sent to the app store 

Quote · 28 Nov 2013

ooooops sorry I understand now

i think is need Processing or just use the help page and send ticket 

good luck 

 

Quote · 28 Nov 2013

To be clear, what did you order? If it was a mobile license (and only a mobile license), those orders are processed manually. You need to contact BoonEx directly to have the license sent: http://www.boonex.com/help/contact

 

Make sure to include the transaction information, and please be patient - on weekends, it may take until Monday.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 28 Nov 2013

 

To be clear, what did you order? If it was a mobile license (and only a mobile license), those orders are processed manually. You need to contact BoonEx directly to have the license sent: http://www.boonex.com/help/contact

 

Make sure to include the transaction information, and please be patient - on weekends, it may take until Monday.

 Yes just the mobile license since my donation granted permanent license did not qualify me for the prime discount. This is now really getting frustrating, nothing was said about having to wait after paying for this. If i would have know then i would have planned accordantly.. NO BUENO BOONEX

THIS IS THE 1st complaint i have in over 6 years with bx

 

Quote · 28 Nov 2013

Just asking.

Where did you go to purchase this license? I am not sure you even purchased the correct license. $399 is the price for a standard dolphin license. But i do not see a location on the site where the mobile license can be purchased separately. I did not know it was being publicly advertized.

I know it was posted here. http://www.boonex.com/forums/topic/Buy-Dolphin-Mobile-License.htm which does state it requires manual processing. But i do not see it anywhere else on the site.

Just trying to make sure you purchased what you were expecting. It was the fact that you stated that you did not know it had to be manually processed that got me wondering what exactly you purchased.


https://www.deanbassett.com
Quote · 28 Nov 2013

 

Just asking.

Where did you go to purchase this license? I am not sure you even purchased the correct license. $399 is the price for a standard dolphin license. But i do not see a location on the site where the mobile license can be purchased separately. I did not know it was being publicly advertized.

I know it was posted here. http://www.boonex.com/forums/topic/Buy-Dolphin-Mobile-License.htm which does state it requires manual processing. But i do not see it anywhere else on the site.

Just trying to make sure you purchased what you were expecting. It was the fact that you stated that you did not know it had to be manually processed that got me wondering what exactly you purchased.


 http://www.boonex.com/n/dolphin-licenses-pricing-structure-clarification

under notes

4. Mobile apps license can be purchased separately for $399 using the form below. There are no repeat order discounts, so we highly recommend buying Mobile apps license as a part of Prime package.

BoonEx ID:  
 

 

Quote · 28 Nov 2013

The FAQ links to the forum post, which includes that bit about the manual processing. I'm sure the blog entry was an oversight, but it's old and not linked anywhere official - bit of bad luck in this case.

 

You should receive the license by Monday/Tuesday, as long as they've been contacted with the order information.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 28 Nov 2013

 

The FAQ links to the forum post, which includes that bit about the manual processing. I'm sure the blog entry was an oversight, but it's old and not linked anywhere official - bit of bad luck in this case.

 

You should receive the license by Monday/Tuesday, as long as they've been contacted with the order information.

 not what i wanted to hear but thanks,

so does boonex have an office that is closed fri sat n sunday?

Quote · 28 Nov 2013

 

 

The FAQ links to the forum post, which includes that bit about the manual processing. I'm sure the blog entry was an oversight, but it's old and not linked anywhere official - bit of bad luck in this case.

 

You should receive the license by Monday/Tuesday, as long as they've been contacted with the order information.

 not what i wanted to hear but thanks,

so does boonex have an office that is closed fri sat n sunday?


Yes. They have always been closed on the weekends. Normally not friday, but it's AU time zone, so you have to figure out the days.

https://www.deanbassett.com
Quote · 28 Nov 2013

followup, they were open on yesterday and sent me the license :)

  thanks everyone for the replies

Quote · 29 Nov 2013
 
 
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