please help I can not install Store --- It failed

Please help --- please help I can not install Store --- It failed ---- I attached the image so you can see, I am not sure the version but I know it is ver 7.x.x ---- As you can see I only installed 19 modules --- trying to install Store module but fails and not telling me what reason - please help me

 

my site is http://lure-retriever.com

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Quote · 17 Sep 2016

If you click the + sign over at the right, does it give any more information on the failure?  You should also see a notice in your email account that you set for Dolphin.

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Quote · 17 Sep 2016

My guess is you don't have the Files module installed.

- Install the files module then try the store module again.

If that is not the fix...   see below 

 

You could check in the database to see if any bx_store tables are present 

You could check in sys_modules table to see if Store is listed 

You could check in sys_modules_file_track for anything store related 

 

If any records or tables are present then they should be removed after you back up your database first..

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 18 Sep 2016

Hello 

Geek-girls, no the + link does not contain any info.

 

I do not know --- I am currently run ver 7.1.6 ---------- is this version mobile friendly? should I upgrade? Thanks

Quote · 19 Sep 2016
 
 
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