log in on mobile ok. log in on computer not working

hello,

i have a strange issue.

i am currently in oman using my mobile phone to use my dolphin site and it works fine.

i wanted someone in uk to take a look at the site so i logged out and gave them my username and password to log in.

when thye tried to log in it did not work. i then gave a different username and password and they could still not log in?

why can i log in 2 diferent accounts fine here on my mobile phone but my friend cannot log in to the same accounts in the uk? He tried his mobile phone, his lap top and his pc and none of them worked?

 

i confirmed i had completely logged out and cleared all cookies and cache from phone but still in uk the details said password and username incorrect!

can someone please help me. im worried no one in uk can log in!!

Quote · 27 Nov 2011

No one can help??? =(((

Quote · 28 Nov 2011

So you can login to mobile and the website with no problems? When someone else in the UK tries to login to mobile or your website, they cannot?

 

The only thing that comes to mind is that you have something (like a 3rd part module) that is blocking the UK for some reason. You wouldnt happen to know someone else who could try it do you?

Nothing to see here
Quote · 28 Nov 2011
Zarcon, Thanks for your reply. I'm sorry I think it was a false alarm. I've tested it in various countries now and it works including the uk. The person who couldn't log on was a smart arse and thinks he's clever with computers. It turns out he has so many safeguards on his internet settings that he cant access the site even with correct log in details. As he is supposed to be so talented with computers I feared the worse when he said its not working but I've now learnt he's not as clued up as he thinks. Sorry for wasting your time. Ronnie
Quote · 6 Dec 2011
Zarcon, Thanks for your reply. I'm sorry I think it was a false alarm. I've tested it in various countries now and it works including the uk. The person who couldn't log on was a smart arse and thinks he's clever with computers. It turns out he has so many safeguards on his internet settings that he cant access the site even with correct log in details. As he is supposed to be so talented with computers I feared the worse when he said its not working but I've now learnt he's not as clued up as he thinks. Sorry for wasting your time. Ronnie
Quote · 6 Dec 2011
 
 
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