key registed to my old site

hey there all hope sum 1 can help i changed my site url and now my key will not work how can i change the key so it will .. on boonex old site u could format the key and would say unregistered but my key is not there now on the new boonexs new site  but i still have the key i do not wot to pay again 

You are a starter account, which means you don't have a paid license.  In case this is a mistake, you need to contact BoonEx directly: http://www.boonex.com/help/contact

yer i trying to get hold of sum 1 there ... and i had 1 when they had the older site and i changed my url yesterday and now can not use it .. for sum reason does not show up as paid now :( 

on boonex site licenses the licence you have for the site appears, hit rest my licence on the boonex site. Then apply the new licence on your site. By resetting license on the boonex site this will allow you to apply your license number to your site. I have done it before so I know it works. GOOD LUCK

yer i know that but mine is not there to reset to the new url and i have been trying to get hold of sum 1 for 2 days on the ticket system and no reply its doing my head in now .. thanks for ur help tho m8 :) 

Question: to make sure I understand you correct. You have a purchased license that you used on another domain. Now you want to replace previous domain and use the purchased license on the new domain. Is this correct? 

If you have a purchased license Boonex has a reset option for licenses. This option allows you to clear license history and install on domain desired.

In your Boonex account look for your license(s) then look for reset. license. This applies to free licenses as well. I like Boonex because of this option being available.

As you may already know the license can only be installed on one domain, but you can change domains without any problems, as mentioned above. 

hello,

have changed my web template. now key does not work. need help can not get boonex to help.

have you ever had your key reset on the boonex site? I had a similar issue so I reset my key on boonex then cleared the cache in my site several times