i am really going to drop Dolphin

i have made now a update to 7.1 where my Avatars are not working, then i made a fresh install of 7.1 where my World map , my Contact us page and my avatars are not working.

never had this problems with 7.0.9 and yes i have dropped filezilla and used cyberduck anyway this drives me crazy i am loosing hour´s to get it working ? 

 

any help would be very very nice ! 

 

thank you 

 

maurix

Quote · 23 Jan 2013

 

i have made now a update to 7.1 where my Avatars are not working, then i made a fresh install of 7.1 where my World map , my Contact us page and my avatars are not working.

never had this problems with 7.0.9 and yes i have dropped filezilla and used cyberduck anyway this drives me crazy i am loosing hour´s to get it working ? 

 

any help would be very very nice ! 

 

thank you 

 

maurix

 
1) Check permissions on the avatar modules folders, tmp folder and cache.

2) You do not have recaptcha enabled. Your join form is not displaying it, and neither is the contact us page. Get your recaptcha keys and enter them in admin.

3) Turn off JS compression and JS cache in admin.

For recaptcha, see this screenshot. You should have this initial steps block in your dashboard unless you clicked the don't sow it anymore button before you actually completed all of those steps.





https://www.deanbassett.com
Quote · 23 Jan 2013

i have clicked don't  show it anymore so how can i recall it `now ? 

 

thx ! maurix

Quote · 23 Jan 2013

in my admin i have made all steps on recaptcha but still with keys´ not working ? 

 

screen2.tiff · 280.2K · 283 views
screen.tiff · 362.1K · 255 views
Quote · 23 Jan 2013

Don't use tiff with the internet; viewers have to download them to open them.

First, search through the forums on the recaptcha issue as you are not the first to have trouble getting the keys to work.  The answer is probably already posted.

Geeks, making the world a better place
Quote · 23 Jan 2013

Go to my 3'rd suggestion. Turn of JS caching and JS compression. As those can also affect the captcha.

Also post a screen shot of your host tools section so we can see if any problems are showing up there. Don't use tiff. Proper internet safe formats are png, jpg and gif.

https://www.deanbassett.com
Quote · 23 Jan 2013

To get the Initial Steps help section back in the admin dashboard run the following query from phpMyAdmin

UPDATE `sys_options` SET `VALUE` = 'on' WHERE `Name` = 'sys_show_admin_help';

Then clear your dolphin cache and reload the dashboard


https://www.deanbassett.com
Quote · 23 Jan 2013

 How do I run a query from phpMyAdmin?  What is phpMyAdmin?

To get the Initial Steps help section back in the admin dashboard run the following query from phpMyAdmin

UPDATE `sys_options` SET `VALUE` = 'on' WHERE `Name` = 'sys_show_admin_help';

Then clear your dolphin cache and reload the dashboard


 

Quote · 4 Feb 2013

phpMyAdmin is a database tool.  Be careful because you can crash your site if you don't know what you are doing.  Best to let someone that knows their way around a database do it for you.

Geeks, making the world a better place
Quote · 4 Feb 2013

 

phpMyAdmin is a database tool.  Be careful because you can crash your site if you don't know what you are doing.  Best to let someone that knows their way around a database do it for you.

 So is there another way to get my dashboard to show again?  I have to fix my capcha.

Quote · 4 Feb 2013

Go to phpMyAdmin and select the database from the list on the left.  Go to Query, copy and paste the SQL text, and run it.

 

There's really nothing mysterious or dangerous about that query.  If you're that concerned, just make a backup of your database before trying it.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 4 Feb 2013

Thank you both, worked great.

Quote · 5 Feb 2013
 
 
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