ftp info wont save on modules tab

I have tried hundreds of times to get the correct ftp info to save

in the "add modules" area of the dashboard on my site

it just will not stick for some reason....

I cant use it at all to upload or install modules so I have had to have

tech support at my server, or the module creator install for me.  

 

It is just fine in the advanced settings area...

thanks in advance for any advice...

Quote · 25 Jun 2017

Add it under Advanced Settings. It should save there. Also note that not all modules and templates are packaged in a way that support direct uploading. If it complains about a wrong format or similar, you'll need to upload it manually with a FTP client.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 25 Jun 2017

it is saved correctly under the advanced settings....

but it will not save where you upload mods etc....

it says to correct the settings, and when you do,

it will go back to what is on now...

nothing is said about format

just that it is the wrong ftp info

Quote · 26 Jun 2017

 

it is saved correctly under the advanced settings....

but it will not save where you upload mods etc....

it says to correct the settings, and when you do,

it will go back to what is on now...

nothing is said about format

just that it is the wrong ftp info

As long as it's set correctly under Advanced Settings, you can ignore what's shown on the Add & Manage page. If you're getting an error when uploading, please post the full error. It would also help if you mentioned the module name and vendor - some don't package for the uploader, so won't work.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 26 Jun 2017
 
 
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