two months ago i openned an acocunt with Cirtex namely hostv who are a dolphin recommended reseller does dolphin recommend anyone who will pay top doller?
ok heres the facts first i installed a basic setup of dolphin to there vps which is a step above the plan that they recommended to me
t conatins plenty of ram and resorces it also comes with alot of added software like red 5 and ffmpeg etc i installed dolphin and ray and there server node goes offline
on checking our account was only using 7 % of system resorces so to make sure its not us i decide to switch everything like red5 and rms etc off just leaving the criticle stuff that dolphin needs to run.
no other accounts had been installed to my vps account
wow all works good for 5 hours then node goes down again
right i speak with support who say its because of so many people are running cron's aT THE same time so i switch all mine off
an hour later node is down again hhmm this is been going on for nealry two months now?
im at my wits end support tell me node is back up and should not happen again and yep it does i have done everything i could possibly do i ahve even wipped my vps and installed a basic html page with nothing else but a redirect for my users to see what happens and 3 hours later node is down again i speak with support and yes they say im using too many resorces 13 percent this is stupid the sites cleaned and no basic html page would use 13 percent i then ask them to look at my site they say oh its another ac count on the node?
right so i put my site back and install 123flashchat which keeps losing its process?
then prochatrooms which keeps losing its database connection />
i ask why they say sorry node went down?
hhmm by now im getting tired i go to billing and speak with a billing agent called Jamie who looks into my problem and recommends to stop my issue i upgrade to a dedicated which instead of $70 a month is $299 with a $150 pounds setup fee
once i stop laughing and pick myself up off the floor and relise hes seriose i ask if he can place a credit on my acocunt for the vps i have and squash the setup fee (not really wanting to go with them anyway but a credit is something i could use for something else atleast)
he ignores the request not even a no just closes chat i open chat again he closes at no point was i rude or abusive.
sorry but i think you should all know this information
i will be fair they are cheap and there support does try to help but they only will awnser quistions they want to awnser fgor instance if i asked the quistion like "can you setup 4 ip addresses for me please" we can instal 1 ip two ip 3 5 6 7 8 10 extra ips? for such and such
i ask about 4 ips which in my book would be 3 add 1 lol they give me the same awnser again
ok needless to say i am now looking for a new host so who ?>
would you all recommend ?