files,video,photo upload error

file, video and photo when i try to create new albums i get 500 error, when i try to upload file, video and photos i get 500 error, this probably an obvious problem to fix but i new at this, any help appreciated

Quote · 23 Jan 2018

Hello mcconaha!

 

So error can be called by some of the following reasons:

 

https://www.boonex.com/trac/dolphin/wiki/GenDol7TShooter#IvegotInternalerror500.

https://www.boonex.com/trac/dolphin/wiki/GenDol7TShooter#Myimagesoundvideouploadsdontwork.

 

With the best regards, Leonid

Quote · 23 Jan 2018

thank you for help

Quote · 24 Jan 2018

this only relevant error,

Web-server: Apache

  • rewrite_module -FAIL(You will need to install rewrite_module for Apache)
getting this error also
  • query_cache_type = OFF - FAIL (must be strcasecmp on) but by default in php5.6 this is set to off, i am not even sure it is still part of the scripting in php.ini

however when i run command to check if rewrite_module is installed the return message says yes but it is shared. dolphin is not recognizing rewrite_module being installed, i am certain it is just a minor adjustment to allow dolphin to find it but i am lost to which setting it is to correct problem. 

 

when i join site i am able to during signup add a profile photo and it does appear on my site, but still the links inside site to upload new in all three category's are giving this message

 

This page isn’t working

xxxxxxxxxxxxxxxxxx.com is currently unable to handle this request.

 

HTTP ERROR 500
Quote · 24 Jan 2018

have verified rewrite_module is installed and working. all permissions are correct, everything good except dolphin is not finding rewrite_module for some reason, here is the print out. any suggestions are appreciated

Software requirements

  • PHP: 5.6.33 - OK
    • allow_url_fopen = On - OK
    • allow_url_include = Off - OK
    • magic_quotes_gpc = Off - OK
    • memory_limit = 134217728 - OK
    • post_max_size = 52428800 - OK
    • upload_max_filesize = 52428800 - OK
    • register_globals = Off - OK
    • safe_mode = Off - OK
    • disable_functions = - OK
    • php module: curl = curl - OK
    • php module: gd = gd - OK
    • php module: mbstring = mbstring - OK
    • php module: xsl = xsl - OK
    • php module: json = json - OK
    • php module: fileinfo = fileinfo - OK
    • php module: openssl = openssl - OK
    • php module: zip = zip - OK
    • php module: ftp = ftp - OK
    • php module: calendar = calendar - OK
    • php module: exif = exif - OK
  • MySQL: 5.6.35 - OK
  • Web-server: Apache
    • rewrite_module - FAIL (You will need to install rewrite_module for Apache)
  • OS: Linux server.xxxxxxxxxxxxxx.com 2.6.32-696.18.7.el6.x86_64 #1 SMP Thu Jan 4 17:31:22 UTC 2018 x86_64

Hardware requirements

Hardware requirements can not be determined automatically - manual server audit may be reqired.

Site setup

  • Dolphin version = 7.3.4 - OK
  • files and folders permissions 
    Please click here to find out if dolphin permissions are correct.
  • ffmpeg
    ffmpeg version 2.8.5-static http://johnvansickle.com/ffmpeg/  Copyright (c) 2000-2016 the FFmpeg developers
      built with gcc 4.9.3 (Debian 4.9.3-10)
      configuration: --enable-gpl --enable-version3 --disable-shared --disable-debug --enable-runtime-cpudetect --enable-libmp3lame --enable-libx264 --enable-libx265 --enable-libwebp --enable-libspeex --enable-libvorbis --enable-libvpx --enable-libfreetype --enable-fontconfig --enable-libxvid --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libtheora --enable-libvo-aacenc --enable-libvo-amrwbenc --enable-gray --enable-libopenjpeg --enable-libopus --enable-libass --enable-gnutls --enable-libvidstab --enable-libsoxr --enable-frei0r --enable-libfribidi --disable-indev=sndio --disable-outdev=sndio --cc=gcc-4.9
      libavutil      54. 31.100 / 54. 31.100
      libavcodec     56. 60.100 / 56. 60.100
      libavformat    56. 40.101 / 56. 40.101
      libavdevice    56.  4.100 / 56.  4.100
      libavfilter     5. 40.101 /  5. 40.101
      libswscale      3.  1.101 /  3.  1.101
      libswresample   1.  2.101 /  1.  2.101
      libpostproc    53.  3.100 / 53.  3.100
    Hyper fast Audio and Video encoder
    usage: ffmpeg [options] [[infile options] -i infile]... {[outfile options] outfile}...
    
    Use -h to get full help or, even better, run 'man ffmpeg'
    
    if you don't know if output is correct then manual server audit may be reqired.
  • mail sending - click here to send test email to editor@philippinesproud.com
  • cronjobs
    SHELL="/bin/bash"
    50 0 * * * /usr/local/bin/perl /usr/local/cpanel/3rdparty/quickinstall/scripts/checkupdates.pl
    
    SHELL="/bin/bash"
    * * * * * cd /home/philiqk6/public_html/community/periodic; /usr/local/bin/php -q cron.php
    
    
    if you are unsure if output is correct then manual server audit may be reqired.
  • media server 
    Please follow this link to check media server settings. Also you can try video chat - if video chat is working then most probably that flash media server is working correctly, however it doesn't guarantee that all other flash media server application will work.
  • forums 
    Please follow this link to check if forum is functioning properly. If it is working but '[L[' signs are displayed everywhere, then you need to compile language file (you maybe be need to compile language file separately for every language and template you have).

Site optimization

  • PHP:
    • PHP accelerator = NO - WARNING (Dolphin can be much faster if you install some PHP accelerator))
    • PHP setup = cgi-fcgi - OK
  • MySQL:
    • key_buffer_size = 8388608 - OK
    • query_cache_limit = 1048576 - OK
    • query_cache_size = 33554432 - OK
    • query_cache_type = OFF - FAIL (must be strcasecmp on)
    • max_heap_table_size = 33554432 - OK
    • tmp_table_size = 33554432 - OK
    • thread_cache_size = 100 - OK
  • Web-server:
    • User-side caching for static conten = click here to check it in Google Page Speed 
      If it is not enabled then please consider implement this optimization, since it improve perceived site speed and save the bandwidth, refer to this tutorial on how to do this. 
      To apply this optimization you need to have expires_module Apache module - FAIL (You will need to install expires_module for Apache)
    • Server-side content compression = can be checked manually or in "Page Speed" tool build-in into browser. 
      If it is not enabled then please consider implement this optimization, since it improve perceived site speed and save the bandwidth, refer to this tutorial on how to do this. 
      To apply this optimization you need to have deflate_module Apache module - FAIL (You will need to install deflate_module for Apache)
  • Dolphin:
    • DB cache = On (File based cache engine) - WARNING (installing PHP accelerator will speed-up file cache)
    • Page blocks cache = On (File based cache engine) - WARNING (installing PHP accelerator will speed-up file cache)
    • Member menu cache = On (File based cache engine) - WARNING (installing PHP accelerator will speed-up file cache)
    • Templates Cache = On (FileHtml based cache engine) - OK
    • CSS files cache = On - OK
    • JS files cache = On - OK
    • Compression for CSS/JS cache = On - OK
Quote · 25 Jan 2018

Hello mcconaha!

 

This problems means Dolphin isn't guilty - it's server problem to proper execute condition from .htaccess file <IfModule mod_rewrite.c></IfModule>. You need to know version of your Apache (in screen it hasn't, but usually should) and before this line in Dolphin's root .htacces:


<IfModule mod_rewrite.c>

Add this line in case for Apache 2.4

Require all granted


or the following for Apache 2.2

Order allow,deny

   Allow from all


But if it wouldn't help then you will need to ask your hosting support.

 

With the best regards, Leonid

Quote · 25 Jan 2018

thank you Leonid, i appreciate help, 

Quote · 25 Jan 2018
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.