erro upgrading from 7.0.9 to 7.1.0

Hi when I upgraded to 7.1.0 from 7.0.9 on my website http://tophostinguk.info all i get is

Fatal error: Call to undefined function getPromoImagesArray() in /home/tophosti/public_html/templates/base/scripts/BxBaseIndexPageView.php on line 444


 and if you look at tophost2.jpg you will see what i get in the admin area

tophost1.jpg · 177.4K · 233 views
tophost2.jpg · 308.6K · 225 views
https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

your admin page comes up. [edit] direct entry.. http://tophostinguk.info/administration/

have you manually cleaned your three cache folders?

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 4 Feb 2013

Also, please make sure that you didn't have any changes on your sliders before and had applied all the file changes during the upgrade since i believe 7.1 removed those slider/promo codes already. On the administration page, it seems like you have to recompile your languages also and apply what sir newton here had told you after that.

http://www.ebboonex.com - Boonex Module Development
Quote · 4 Feb 2013

 

your admin page comes up. [edit] direct entry.. http://tophostinguk.info/administration/

have you manually cleaned your three cache folders?

 yes all 3 folders have been cleaned and i followed everything stated in http://www.boonex.com/trac/dolphin/wiki/7.0.9-7.1.0

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

You might want to check permissions on the inc folder.

Not sure how you uploaded the files. But if it was done via FTP i have a feeling many of the files in the inc folder are the old versions.

Also check templates/base and make sure all of those files are from the new version as well.

Check your FTP logs for upload errors. Looks like your upload did not replace all of the files to the 7.1 versions.



https://www.deanbassett.com
Quote · 4 Feb 2013

 

Not sure how you uploaded the files. But if it was done via FTP i have a feeling many of the files in the inc folder are the old versions.

 That is so true, because during initial setup, one of the steps are to change the /inc folder to 555 or skip.

If you did set to 555 when you FTP those /inc files will NOT be uploaded as Deano states.

I learned this the hard way when working with the beta patch.. 

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 4 Feb 2013

never changed any permissions until everything was uploaded.

I have reinstalled in the inc folder and the templates/base to se if that works

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

There is now a different error.

Fatal error: Call to undefined method BxTemplIndexPageView::getPromoCode() in /home/tophosti/public_html/index.php on line 74


The dolphin 7.1 version of index.php does not have a line 74.

The 7.0.9 version does, and does contain that call, so i can tell your index.php did not get updated either.

You are going to need to reupload everything to ensure they all get replaced.


https://www.deanbassett.com
Quote · 4 Feb 2013

 

There is now a different error.

Fatal error: Call to undefined method BxTemplIndexPageView::getPromoCode() in /home/tophosti/public_html/index.php on line 74


The dolphin 7.1 version of index.php does not have a line 74.

The 7.0.9 version does, and does contain that call, so i can tell your index.php did not get updated either.

You are going to need to reupload everything to ensure they all get replaced.


 Ok that seems to be working

i get the following in the upgrade instructions. i dont have ssh for that site, but as i do have root access to the server i assume if i add the URL infront of /upgrade then it should do the same job

Delete unused files by executing the following command from SSH :

php ./upgrade/files/7.0.9-7.1.0.B1/delete_unused_files.php
        
https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

 

 

There is now a different error.

Fatal error: Call to undefined method BxTemplIndexPageView::getPromoCode() in /home/tophosti/public_html/index.php on line 74


The dolphin 7.1 version of index.php does not have a line 74.

The 7.0.9 version does, and does contain that call, so i can tell your index.php did not get updated either.

You are going to need to reupload everything to ensure they all get replaced.


 Ok that seems to be working

i get the following in the upgrade instructions. i dont have ssh for that site, but as i do have root access to the server i assume if i add the URL infront of /upgrade then it should do the same job

Delete unused files by executing the following command from SSH :

php ./upgrade/files/7.0.9-7.1.0.B1/delete_unused_files.php
        

Incorrect. The web server will not have access to all of those files. Only the owner. So running it from the browser will not work.

That step is not critical. But the only other way would be to open that file and see what files it is removing and do it manually via ftp or cpanel.


https://www.deanbassett.com
Quote · 4 Feb 2013

Your boonex news feed on the home page is not loading either. That indicates a server problem. Perhaps cron not working or allow_url_fopen not enabled.

Check server logs for any errors as well as dolphins host tools.

https://www.deanbassett.com
Quote · 4 Feb 2013

 

 

 

There is now a different error.

Fatal error: Call to undefined method BxTemplIndexPageView::getPromoCode() in /home/tophosti/public_html/index.php on line 74


The dolphin 7.1 version of index.php does not have a line 74.

The 7.0.9 version does, and does contain that call, so i can tell your index.php did not get updated either.

You are going to need to reupload everything to ensure they all get replaced.


 Ok that seems to be working

i get the following in the upgrade instructions. i dont have ssh for that site, but as i do have root access to the server i assume if i add the URL infront of /upgrade then it should do the same job

Delete unused files by executing the following command from SSH :

php ./upgrade/files/7.0.9-7.1.0.B1/delete_unused_files.php
        

Incorrect. The web server will not have access to all of those files. Only the owner. So running it from the browser will not work.

That step is not critical. But the only other way would be to open that file and see what files it is removing and do it manually via ftp or cpanel.


 i could login to the root ssh using putty

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

 

Your boonex news feed on the home page is not loading either. That indicates a server problem. Perhaps cron not working or allow_url_fopen not enabled.

Check server logs for any errors as well as dolphins host tools.

 I usually remove the boonex news feed from the home page anyway.  the only thing in the  admin tools is magic_quotes_gpc = On - WARNING (should be = Off) but this is on is I have clients on the server that require this on

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

 

 



 magic_quotes_gpc = On - WARNING (should be = Off) but this is on is I have clients on the server that require this on

 That should be ok. Dolphin is suppose to be designed to work with that setting either way.


https://www.deanbassett.com
Quote · 4 Feb 2013

now in the upgrade instructions it says

Now you can install back Spy and Timeline(former Wall) modules. Also you can install new World Map module as well. To do it - go to Admin Panel -> Modules -> Add & Manage.

i now have Dolphin 7 installed according to my admin area, but i get

>

Installation of: Spy Failed
-- Check the Dolphin version for compatibility: The module is not compatible with your version of Dolphin script
Installation of: Wall Failed -- Check the Dolphin version for compatibility: The module is not compatible with your version of Dolphin script
also

Recompile Forum language file from Admin Panel -> Modules -> Forum -> Manage Forum

it shows it like this

[L[1 forums]] • [L[2 topics]] • [L[2 posts]]

and will only allow me to recompile in RU and not EN
https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

looks like i am not going to get an answer here.

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

What is the version of Spy as shown in admin?

Also did you perform the last step of the upgrade in inc/header.inc.php to update the version number of dolphin.

https://www.deanbassett.com
Quote · 4 Feb 2013

 

looks like i am not going to get an answer here.

 sometimes it looks like some of us live on here but we don't..lol

my question is what does the Spy module show for version?

it should be version 1.1.0

another thing is to try and upload only the spy module from a 7.1 unzip on your PC

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 4 Feb 2013

Your forum layout is all screwed up..

what or where is the text top right coming from?

the photo on the site too has wrong link to it is why it is not showing too.

http://top-hosting-uk.co.uk/images/tophost.jpg

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 4 Feb 2013

 

What is the version of Spy as shown in admin?

Also did you perform the last step of the upgrade in inc/header.inc.php to update the version number of dolphin.

 Dean its not just spy its also wall that gives that message

Spy version 1.0.9 by Boonex

Wall version 1.0.9 by Boonex

 

 and yes i completed the last step and changed the version number

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

that is your whole problem!

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 4 Feb 2013

 

Wall version 1.0.9 by Boonex

 that was supposed to be un installed and deleted from module directory

module-list.png · 602.4K · 503 views
ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 4 Feb 2013

 

 

What is the version of Spy as shown in admin?

Also did you perform the last step of the upgrade in inc/header.inc.php to update the version number of dolphin.

 Dean its not just spy its also wall that gives that message

Spy version 1.0.9 by Boonex

Wall version 1.0.9 by Boonex

 

 and yes i completed the last step and changed the version number


Those version numbers indicate they are the dolphin 7.0.9 versions. Again, you still have files that have not been uploaded from the update.

Wall is not suppose to be there. It's suppose to be named timeline. Again because the files did not get uploaded.


https://www.deanbassett.com
Quote · 4 Feb 2013

 

Your forum layout is all screwed up..

what or where is the text top right coming from?

the photo on the site too has wrong link to it is why it is not showing too.

http://top-hosting-uk.co.uk/images/tophost.jpg

 yes and the forum will only let me compile in RU and not EN

 

 text top right was from ad ad in the basic setting of version 7.0.6.

 

 not sure which image you are on about

 

 

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

 

 

 

What is the version of Spy as shown in admin?

Also did you perform the last step of the upgrade in inc/header.inc.php to update the version number of dolphin.

 Dean its not just spy its also wall that gives that message

Spy version 1.0.9 by Boonex

Wall version 1.0.9 by Boonex

 

 and yes i completed the last step and changed the version number


Those version numbers indicate they are the dolphin 7.0.9 versions. Again, you still have files that have not been uploaded from the update.

Wall is not suppose to be there. It's suppose to be named timeline. Again because the files did not get uploaded.


 Strange as i have uploaded all files again

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

The forum issue i have never seen. It may also be due to missing or incompletely update files.

https://www.deanbassett.com
Quote · 4 Feb 2013

 

The forum issue i have never seen. It may also be due to missing or incompletely update files.

 I will try installing using a different FTP client and if this fails i will just have to do a fresh install using the same database details

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

There is another more reliable upload method.

Repack the zip file so it does not contain the folder Dolphin-Patch-v.7.1.0-Cumulative or what ever patch you downloaded. You can then upload that zip file via FTP to the root of the site and unpack with cpanel.

If you upload the zipfile as is it will end up in a sub folder when unpacked which is why it needs to be repacked.

This method is the most reliable. It ensures all files get over written.

https://www.deanbassett.com
Quote · 4 Feb 2013

 

There is another more reliable upload method.

Repack the zip file so it does not contain the folder Dolphin-Patch-v.7.1.0-Cumulative or what ever patch you downloaded. You can then upload that zip file via FTP to the root of the site and unpack with cpanel.

If you upload the zipfile as is it will end up in a sub folder when unpacked which is why it needs to be repacked.

This method is the most reliable. It ensures all files get over written.

 never thought of that dean, so did thatand run the upograde steps again and got this

 

http://tophostinguk.info/upgrade/

BoonEx Dolphin Upgrade Script
7.0.9-7.1.0.B1 Update can not be applied  
7.1.0.B2-7.1.0 Update can not be applied  
7.1.0.B1-7.1.0.B2 Update can not be applied  
https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

 

 

There is another more reliable upload method.

Repack the zip file so it does not contain the folder Dolphin-Patch-v.7.1.0-Cumulative or what ever patch you downloaded. You can then upload that zip file via FTP to the root of the site and unpack with cpanel.

If you upload the zipfile as is it will end up in a sub folder when unpacked which is why it needs to be repacked.

This method is the most reliable. It ensures all files get over written.

 never thought of that dean, so did thatand run the upograde steps again and got this

 

http://tophostinguk.info/upgrade/

BoonEx Dolphin Upgrade Script
7.0.9-7.1.0.B1 Update can not be applied  
7.1.0.B2-7.1.0 Update can not be applied  
7.1.0.B1-7.1.0.B2 Update can not be applied  

All of your updates you already did, you cannot do them again. You just wanted to get the files uploaded. So you should be able to remove the install folder.

Just hope that the actual upgrades were successful when you first ran them.


https://www.deanbassett.com
Quote · 4 Feb 2013

 

 

 

There is another more reliable upload method.

Repack the zip file so it does not contain the folder Dolphin-Patch-v.7.1.0-Cumulative or what ever patch you downloaded. You can then upload that zip file via FTP to the root of the site and unpack with cpanel.

If you upload the zipfile as is it will end up in a sub folder when unpacked which is why it needs to be repacked.

This method is the most reliable. It ensures all files get over written.

 never thought of that dean, so did thatand run the upograde steps again and got this

 

http://tophostinguk.info/upgrade/

BoonEx Dolphin Upgrade Script
7.0.9-7.1.0.B1 Update can not be applied  
7.1.0.B2-7.1.0 Update can not be applied  
7.1.0.B1-7.1.0.B2 Update can not be applied  

All of your updates you already did, you cannot do them again. You just wanted to get the files uploaded. So you should be able to remove the install folder.

Just hope that the actual upgrades were successful when you first ran them.


 not sure if you look at http://tophostinguk.info/in to top right corver this text was when version 7.0.6 allowed banners to be placed in locations of the homepage, but this is not avaialble on 7.1, so no idea how to get rid of the text

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

7.1 does allow banners. It's in admin. Tools->banners.

https://www.deanbassett.com
Quote · 4 Feb 2013

 

7.1 does allow banners. It's in admin. Tools->banners.

 found it, removed them banners for now.

 

 just noticed their seems to be no HTML editor to work on the page blocks for soem reason and if i clieck Toggle HTML Editor nothing happens

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

Ah, the forums are fixed and you got the banner removed..

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 4 Feb 2013

 

Ah, the forums are fixed and you got the banner removed..

 yes but cant add pageblock as the html editor does not seem to be their

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 4 Feb 2013

still no use even after reinstalled all TinyMCE files/folders.

 

I would like to thank both and   for all their help in getting me to sort out my upgrade.

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 5 Feb 2013

You may need to start a new topic for the HTML problem. I cannot seem to reproduce.

Perhaps some javascript errors are occurring. Try going into the cache settings and turn off JS caching and JS compression.

https://www.deanbassett.com
Quote · 5 Feb 2013

 

turn off JS caching and JS compression.

 turned off JS caching and JS compression.  with no effect.

 

 thanks dean

https://niceday-hosting.co.uk | http://northumberlandfriends.co.uk |http://kids-tv.net
Quote · 5 Feb 2013
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.