Videos upload but do not process?

Hey everyone,

Just wanted to start a new thread regarding an issue I found while helping another member with videos not processing.

The symptom was:

The member would upload a video, enter a title, description, category, click submit and give the "video added successfully" message. However the video would never get processed. Clicking it from the admin panel would give a "file not found" error.

If I looked into the flash/modules/video/files folder, I could see the following files:

1.jpg

1_small.jpg

1  (with no extension)

The member I was helping had Hostmonster as their provider, but not sure if it regards to any others. When the installation created the cron job, it displayed /ramdisk/bin/php5 at the start of the command. So for example it would look like this:

/ramdisk/bin/php5 -q /home/sitename/public_html/periodic/cron.php

This did not seem to work at all. Even if you changed the /ramdisk/bin/php5 to /usr/bin/php it would automatically change back to /ramdisk/bin/php5

It seems that if your host requires this type of php command, you have to specify the php.ini file along with it. I was finally able to resolve this issue by adding this command as the cron job:

* * * * * /ramdisk/bin/php5 -c /home/sitename/public_html/php.ini -q /home/sitename/public_html/periodic/cron.php

Videos processed normally after this edit.

Hope this may help anyone who may be having similar issues.

Chris

Nothing to see here
Quote · 2 Dec 2009

As a sidenote, running cron evry minute may be a violation of hosting agreements. I know hostgator frowns upon 1minute crons and suggests you set it to 15minutes.

Quote · 2 Dec 2009

sideburnz,

you are correct, 1 minute cron fires are bad specifically on shared environments. however, the video processor where the setting is to fire every minute, it really doesnt, basically its doing a check and if there is anyting to process it will process it then, but the actual instantiation of the cron job doesnt do much if there is nothing to process.

Regards,
DosDawg

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 2 Dec 2009

Correct DosDawg, and only when there is something to process will it fire off its cron email too. :)

Chris

Nothing to see here
Quote · 2 Dec 2009
 
 
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