Video not playing

After uploading the video and processing it, it does not play, and freezes the image.

How can I fix this?

 

Thanks1

Quote · 13 Jun 2019

 

After uploading the video and processing it, it does not play, and freezes the image.

How can I fix this?

 

Thanks1

Does this happen with every video you upload?

Geeks, making the world a better place
Quote · 14 Jun 2019

Yes, it happens to all the videos.

Thanks

Quote · 15 Jun 2019

Hello 

 

There may be many reasons of this trouble. So if you have proper setup Cron Jobs and correct permissions you need to check the error log of your server. Usually, there are prints the real reasons of not-launched or broken video convertations.

Quote · 16 Jun 2019

I have no idea if the settings are good. It's exactly how they came after installing Dolphin, I did not change anything.

Quote · 19 Jun 2019

 

I have no idea if the settings are good. It's exactly how they came after installing Dolphin

 Please visit yoursite_com/administration/host_tools.php

Then post the results.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 19 Jun 2019
ADMIN TOOLS
Audit   Permissions   PHP Info

Software requirements

  • PHP: 7.0.33 - OK
    • allow_url_fopen = On - OK
    • allow_url_include = Off - OK
    • magic_quotes_gpc = Off - OK
    • memory_limit = 512.00M - OK
    • post_max_size = 800.00M - OK
    • upload_max_filesize = 200.00M - OK
    • register_globals = Off - OK
    • safe_mode = Off - OK
    • disable_functions = - OK
    • php module: curl = curl - OK
    • php module: gd = gd - OK
    • php module: mbstring = mbstring - OK
    • php module: xsl = - WARNING (should be module xsl)
    • php module: json = json - OK
    • php module: fileinfo = fileinfo - OK
    • php module: openssl = openssl - OK
    • php module: zip = zip - OK
    • php module: ftp = ftp - OK
    • php module: calendar = calendar - OK
    • php module: exif = exif - OK
  • MySQL: 5.6.44-cll-lve - OK
  • Web-server: Apache
    • rewrite_module - OK
  • OS: Linux sv78.ifastnet.com 2.6.32-896.16.1.lve1.4.51.el6.x86_64 #1 SMP Wed Jan 17 13:19:23 EST 2018 x86_64

Hardware requirements

Hardware requirements can not be determined automatically - manual server audit may be reqired.

Site setup

  • Dolphin version = 7.4.2 - OK
  • files and folders permissions 
    Please click here to find out if dolphin permissions are correct.
  • ffmpeg
    ffmpeg version 2.8.5-static http://johnvansickle.com/ffmpeg/  Copyright (c) 2000-2016 the FFmpeg developers
      built with gcc 4.9.3 (Debian 4.9.3-10)
      configuration: --enable-gpl --enable-version3 --disable-shared --disable-debug --enable-runtime-cpudetect --enable-libmp3lame --enable-libx264 --enable-libx265 --enable-libwebp --enable-libspeex --enable-libvorbis --enable-libvpx --enable-libfreetype --enable-fontconfig --enable-libxvid --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libtheora --enable-libvo-aacenc --enable-libvo-amrwbenc --enable-gray --enable-libopenjpeg --enable-libopus --enable-libass --enable-gnutls --enable-libvidstab --enable-libsoxr --enable-frei0r --enable-libfribidi --disable-indev=sndio --disable-outdev=sndio --cc=gcc-4.9
      libavutil      54. 31.100 / 54. 31.100
      libavcodec     56. 60.100 / 56. 60.100
      libavformat    56. 40.101 / 56. 40.101
      libavdevice    56.  4.100 / 56.  4.100
      libavfilter     5. 40.101 /  5. 40.101
      libswscale      3.  1.101 /  3.  1.101
      libswresample   1.  2.101 /  1.  2.101
      libpostproc    53.  3.100 / 53.  3.100
    Hyper fast Audio and Video encoder
    usage: ffmpeg [options] [[infile options] -i infile]... {[outfile options] outfile}...
    
    Use -h to get full help or, even better, run 'man ffmpeg'
    
    if you don't know if output is correct then manual server audit may be reqired.
  • mail sending - click here to send test email to admin@noigoi.online
  • cronjobs
    #SHELL="/usr/local/cpanel/bin/jailshell"
    * * * * * cd /home/noigoion/public_html/dolph/periodic; /opt/alt/php70/usr/bin/php -q cron.php
    
    
    if you are unsure if output is correct then manual server audit may be reqired.
  • last cronjob execution time - 19.06.2019 21:04
  • media server 
    Please follow this link to check media server settings. Also you can try video chat - if video chat is working then most probably that flash media server is working correctly, however it doesn't guarantee that all other flash media server application will work.
  • forums 
    Please follow this link to check if forum is functioning properly. If it is working but '[L[' signs are displayed everywhere, then you need to compile language file (you maybe be need to compile language file separately for every language and template you have).

Site optimization

  • PHP:
    • PHP accelerator = OPcache - OK
    • PHP setup = litespeed - OK
  • MySQL:
    • key_buffer_size = 1.95G - OK
    • query_cache_limit = 256.00K - FAIL (must be >= 976.56K)
    • query_cache_size = 1.00G - OK
    • max_heap_table_size = 100.00M - OK
    • tmp_table_size = 100.00M - OK
    • thread_cache_size = 9 - OK
  • Web-server:
    • User-side caching for static conten = click here to check it in Google Page Speed 
      If it is not enabled then please consider implement this optimization, since it improve perceived site speed and save the bandwidth, refer to this tutorial on how to do this. 
      To apply this optimization you need to have expires_module Apache module - OK
    • Server-side content compression = can be checked manually or in "Page Speed" tool build-in into browser. 
      If it is not enabled then please consider implement this optimization, since it improve perceived site speed and save the bandwidth, refer to this tutorial on how to do this. 
      To apply this optimization you need to have deflate_module Apache module - FAIL (You will need to install deflate_module for Apache)
  • Dolphin:
    • DB cache = On (File based cache engine) - OK
    • Page blocks cache = On (File based cache engine) - OK
    • Member menu cache = On (File based cache engine) - OK
    • Templates Cache = On (FileHtml based cache engine) - OK
    • CSS files cache = On - OK
    • JS files cache = On - OK
    • Compression for CSS/JS cache = On - OK

Manual Server Audit

Quote · 19 Jun 2019

 

last cronjob execution time - 19.06.2019 21:04

 At least we see your cron job is running.

Find out if your host allows running ffmpeg.exe, most host or shared hosting sites do not all customers to run it.

Do you know how to find your php.ini information? I have a feeling your execution times are set to short.

 

Also, you will need to correct this.

  • php module: xsl = - WARNING (should be module xsl)
  • post_max_size = 800.00M - OK
  • upload_max_filesize = 200.00M - OK

You shold have the post max size the same as the "upload" or vise versa.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 19 Jun 2019

On the page where you pulled up the above site audit, look to the far right.

Click on the "PHP Info" link to show your PHP settings.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 19 Jun 2019

I also note you have an email address showing above the cron job window. Are you getting emails with cron job results?

Did you set up the cron to deliver mail about errors when you set it up?

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 19 Jun 2019

Hello Newton27,

Unfortunately in PHP settings, I can not change anything.

I have a few emails about CRON, of which I do not understand anything ...

Quote · 20 Jun 2019

So please the body of one from these letters (just hide the secret info from there about your server).

Quote · 20 Jun 2019

I can not do that anymore  :(

Quote · 20 Jun 2019
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.