Video Upload and Albums Error

I'm testing Dolphin before I buy of course and I'd like to test the video upload section, however I am getting this error when attempting to go to "My Albums" or once I click on "Upload" and go through the procedure of naming an album. I cannot get any further. 

The error is:

Fatal error: Call to undefined method BxVideosPageAlbumsMy::getViewLevel() in /home/yyy.com/inc/classes/BxDolFilesModule.php on line 740

I Googled for an answer, but mysteriously I get zero results. Any help will be appreciated.

That error never occurs on a new install of dolphin. That indicates your install did not complete with 100% success or more likely one or more of the hundreds of dolphin files was corrupt during upload to the server.

We should ask if this was a softtaculous install?  Or some other cPanel installer?

This is on a new installation and not done with Softaculous. I did try on a separate occasion to use Softaculous, however there were entirely too many failures going that route.