Utf8 error on profils comments

Hello

Since upgrade to 7.2.1, i have problem with accented characteres in profils comments.

Ex : é => é

How to fix it ?

Thank you for help

It maybe related to the template, try to switch to UNI template.

Thak you, but this is already the uni template :-(

Could you provide your site URL ?

I've send you a connexion request to give you the url via message.

Best regards

I'm having trouble with my translation of the Dolphin, how can I solve an example:

The word INÍCIO is as follows: IN�CIO.

All words with special characters are so, how can I fix this? I look thanks!

Have you tried viewing the site with different browsers to see if the problem exists cross-browser?

It maybe the problem with database collation, try to check if database, table and fields collations are utf8_general_ci  or utf8_unicode_ci. In your case particularly sys_cmts_profile table.

Hello

Thank you for the response.

I've look this first before post here.

I've reverified this is utf8_general_ci  or utf8_unicode_ci for the whole database.

sys_cmts_profile table is in utf8_general_ci

Best regards

Did you check field collation too?

Yes i did :

cmt_text     text     utf8_general_ci

Accents look's good in phpmyadmin

Try to add to your .htaccess file:

php_value default_charset 'UTF-8'

after:

php_flag register_globals Off

Hello

That doesn't work.

:-(

I can't imagine what it could be else... custom investigation is required here

I think too.

You need to access to the website ?

I can't perform private investigation, you should hire someone to do it for you, also it maybe your hosting support can check it for you.

Fixed with ugly modification in /templates/base/scripts/BxBaseCmtsView.php

Line 271 :

'<div class="cmt-body">' . $this->_prepareTextForOutput($a['cmt_text']) . '</div>

->

'<div class="cmt-body">' . $this->_prepareTextForOutput(utf8_decode($a['cmt_text'])) . '</div>

May be that can help