Upgrade Problem

After following all of the upgrade steps carefully, I received an error when trying to run the /upgrade/ script. Now the site (including admin) is out of action. What do I do about the following?

www.thisisart.com.au

Open inc/header.inc.php on your server and tell us what are the numbers shown in the first two lines of that file.

$site['ver']               = ????
$site['build']             = ????

Deano,

Great to hear from you again.

The header_inc file contains the following:

$site['ver']               = '7.0';
$site['build']             = '8';

But I upgraded to 7.09 last year.

You have missed the last step to update that version number when you updated to 7.0.9

Another way to verify is to look at the version number of all of the modules in admin, but if you can't get into admin, that you can't do that.

But if had really updated to 7.0.9 and forgot to update that number, you would have run into problems installing and uninstalling any boonex modules. Are you saying you went an entire year without doing that even once.

I have to guess your actually at 7.0.8 and not 7.0.9.

This can also be done to verify. Run this query from phpMyAdmin

SELECT `VALUE` FROM `sys_options` WHERE `Name`='sys_tmp_version'

That will show you the last version that was installed on your site.

Deano,

You must be right about the upgrade because the table says, 7.08.

Perhaps I got something wrong when I followed the instructions:

 Dolphin 7.0.9 Security Update
*********************************************************

this update solves a security issue which may affect your site in some very special circumstances.
These changes are suggested directly by Boonex (July 26, 2012)

To install this update extract all the files and then upload the folder

- inc
- modules

in the root of your dolphin site.

I can only go by the numbers. The table says you at 7.0.8, so that's where you are. The update must have not been completed.

Anyhow. You have to update to 7.0.9 before you can begin updating to 7.0.1

It sounds like I need to restore from the back ups but never restored before. Do I simply restore the files and database backup?

Yes, But you may not need to. You should be able to just upload the 7.0.8 to 7.0.9 patch, run it, then re-upload the 7.0.9 to 7.1 patch and start those.

Thanks Deano,

It's going to be a much longer night.

Cheers

You will need to keep in mind that the upgrade will show all the patches once you upload the 8.0.8 to 9 patch, but that patch is replacing newer files with older ones, so do not move on to the other updates until you re-upload the new patch.

Deano,

I never stop thanking you for the great help. The site is sort of working but there are a lot of language and formatting issues that I will need to work through.

Much appreciated