Upgrade

I upgraded from 7.3.5 to 7.4.0 and after uploading all files in the patch, my website does not load. I also checked and the files were replaced as I made sure they were overwrite during upload. Any suggestions? 

Hello jsq21!

It's better to see your error log to get the reason of white screen (it is usual satellite of server error). Also, please specify what version of PHP do you use?

I have a vps that had php version 5.6 and because it was depreciated I updated to 7.1 But, It didn't help as the site didn't work since upload of files. The error log has attempt to invoke directory as script. I'm not sure as I don't think it's showing much of a reason for not loading. 

It could be a third party module that is not compatible.  Do you have a backup of your 7.3.5 site?  I could perform the upgrade for a fee.  After uploading the files, you have to run the upgrade script; did you do so?

I have a backup. It wouldn't let me get that far to the upgrade script. Never would load after uploading the files. I contacted the developer of the third party modules and will be sent compatible versions. I will see that happens after I upload those.

Yes, I have seen third party modules that tripped a php error after uploading the site files so that is probably the reason.  If there isn't an upgrade for a third party module you have, then I or Modzzz can upgrade it for you for a fee.

I deleted the third party modules until I get the compatible ones and with all new updated files uploaded and modules removed site still doesn't work.

If you remove the .htaccess file from the upgrade directory and then enter domain.tld/upgrade what happens?

It's still the same.

 Turn on php error reporting to the screen or check your php error log.

Some of the errors are coming from the files in the update. Here is one of then. PHP Fatal error: Uncaught Error: Call to undefined function set_magic_quotes_runtime() public_html/inc/header.inc.php:147

This error means that you have old PHP to launch this part. After the replacement of the file from the upgrade package you should switch your current PHP 5.6.x til modern PHP 7.x.

I had switched it to 7.1 after I uploaded the files. 

The upgrade of dolphin needed to be performed before the change to PHP 7. Reason is the upgrade has instructions for changes to inc/header.inc.php which is one of the files your getting an error from.

So i recommend reverting back to PHP 5.6. Get your site fully updated to the current version of dolphin and then switch to PHP 7.

Hello guys!

After the replacement of the files PHP may be switched to 7.x version before the upgrade launch procedure. But the error "Call to undefined function set_magic_quotes_runtime() public_html/inc/header.inc.php:147" means that now you haven't PHP 7.x in your server - you need to check the configuration of your server, jqc21.

I reverted back to PHP 5.6 and uploaded a backup of files with still no site loading but, when I went to domain.com/upgrade/ it loads with this:  BoonEx Dolphin Upgrade Script

So did you try to press the Upgrade link? What result did you get?

It did the automatic upgrade which upgraded and after I did the manual I got an error after trying to save the file. The system failed to create the file “/home/public_html/inc/header.inc.php.lock” (as EUID: 506, EGID: 507 507) because of the following error: Permission denied

This error doesn't relate to upgrade deal, you need to change permissions for this file manually (from usual 644 to 666).

The permissions are already set to 666 for that file. Would it be a setting preventing it from changing?

After the making change necessary for upgrade you may set it back to 644.

I'm not able to make the change because the file won't change permissions. It's like it's locked. 

Then you need to check the owner of this file and switch to this profile for the editing.