Unable to Access Admin Panel

I am unable to login to Admin Panel. In Firefox, it tells me to resend and that repeats. In IE7 it simple takes the username and password and reloads the page for this info to be re-entered. Nothing is happening. I know the login info is correct. Any ideas and solution are greatly appreciated. Thank you!

Thanks for a reply....somebody? Anybody?

Help please.

Thanks!

Sorry I can't figure out what may be..

Try to re-install it and see if it works, perhaps is something from the installation..

I'm not a guru programmer so..

Perhaps somebody knows.. any other ideas?

Thank you for responding even if you're unsure of the answer. I think a reinstallation is what I'll attempt using the backup I have. :)

Read this help page

Rich, thanks. A useful page to have but I haven't forgotten my admin info: username/password. It does not complete the cycle by logging in. In IE7 it just goes back to the login page. In Firefox, it gives me an error message telling me to click the resend button and that's endless. It never connects to login.

I'm no expert on this software and in fact, am brand new to it, but I would look in my server error log to start and see what's there. I had a similar problem last week on my first install and when I looked at some of my saved URLs, I went to mysite.net/admin/index.php?admin_categ=2 and it asked for the user name and password and logged right in. It didn't reoccur after that from the default login page.

Sorry I can't help further... I remember hearing that in the Header.inc.php file the password is not encrypted, perhaps you can FTP and look at it and make sure it hasn't changed?

-Rich

im insde my cpanel and i want to edit text on my web page how do i do that

 You don't from cpanel.

What text do you want to edit?  Most can be done from the Settings => language settings page inside your sites Admin Panel. 

@ Jhazzi: I've never had that issue before, however did you move any of the admin files or change the admin directory? or modify any of the admin files?

@ Gracie: Alot of the content you see on the site can be modified through the Languages section under Settings.
When in the Languages section do a search for what you want to modify...the easiest way i've done this was by copping part of the text and pasting it into the search.
For example. you want to change the link of New friend waiting for you! to something else, you could do a search for New friend.
Once hitting search you may or may not get results back..depending on your search terms...find the one you're looking for and click Edit to modify it.

I'm no expert at the languages but it's worth trying.

Rich, thank you. That's a good idea. I've received an email offering to help but I'm skeptical about releasing my cPanel username/password. I've done that before just recently and do not wish to do that again after changing them. This isn't the site that was being worked on, however. I'll look into what you've stated here.

Again, thanks so very much! :)

"@ Jhazzi: I've never had that issue before, however did you move any of the admin files or change the admin directory? or modify any of the admin files?"\

@ Wolf, thanks for replying. I don't recall changing or modifying any admin files. I'll take a close look and see. Perhaps I can just upload the admin directory again. I'm not sure what changes take place by doing that but I can always reset admin username and password if they are affected, correct?

I appreciate your input in trying to help me resolve this. :)

The admin username and password wont be reset if you reupload the admin directory.
If there's a bug in the code or something than reuploading them you may be able to do.

*note* If you had any mods installed and files in the admin contain code from any of the mods you will lose that in which may throw errors when accessing the admin panel.

I can't remember my Admin login and/or password. How can I restore or change it? ¶

You should empty the Admins table and create a new admin record there. The following script will allow you to do that. Place the script in the main directory of your Dolphin site, name it so its name would end with .php and run it in your browser, for example http://yoursite/admin_restore.php:

<?php
include("inc/header.inc.php");
include("inc/db.inc.php");
db_res("TRUNCATE TABLE `Admins`");
db_res("INSERT INTO `Admins` SET `Name`='ADMIN_NAME', `Password`=MD5('ADMIN_PASSWORD')");
echo "<h2>Success</h2>";
?>

where ADMIN_NAME and ADMIN_PASSWORD should be replaced with their real values.

Jhazzi.

Even though you are sure of the admin id and password, it is still possible something may have happened to damage the encrypted password stored in the database.

So it would not hurt to follow mydaterys suggestion to reset your password.

<?php
include("inc/header.inc.php");
include("inc/db.inc.php");
db_res("TRUNCATE TABLE `Admins`");
db_res("INSERT INTO `Admins` SET `Name`='ADMIN_NAME', `Password`=MD5('ADMIN_PASSWORD')");
echo "<h2>Success</h2>";
?>

Thanks for your help. This was tried and it didn't work. It was a corrupt database. I don't know much beyond that but now it's working thanks to dolphin_jay.

Deano, thank you for helping out. I guess I didn't say it but that was one of the first things I did. I think I put it this way, "I was sure the admin/password were correct." That was because I reset them. Thankfully, it's working now, thanks to dolphin-jay.

Dolphin_jay solved this one for me. I can't say enough about the few good men and one woman, I've had the privilege to help me with my deficient tech knowledge. I have spoken up about each of you who have gone beyond reasonable expectation. I know I must have tried your patience. Dolphin_jay was no exception. Apparently after testing a few things, it was a corrupt database. I was hesitant to give out cPanel info which could have turned him off but he recommended remote access. I have TeamViewer and he wanted me to watch everything he did. He explained things in notepad as he worked and I learned quite a bit. Now, I'm no sql expert but I am not as intimadated as I was before he started working.After he finished he wanted me to be certain the other sites worked properly, too.

Thanks to ALL of you for your input. I know it would cost upwards of $110-$130/hour for your time. I value it and appreciate your kindness and expertise. Just think of the boomer-rang effect...it will come back to you. I haven't taken anyone's help for granted. I have been blessed. :)

Ooops sorry Wolf, I almost missed your reply. It's resolved now. No, no mods were installed. It was a corrupt database.

Thank you very much for helping out. I'm grateful! :)