TinyMCE Loads Wrong Toolbar - Part 2

I decided that I had ignored my training and was not using the scientific method in my approach to the problem that sometimes the TinyMCE will load the wrong toolbar.  I had to determine if it was the upgrade to TinyMCE 3.5.6, or the incorrect settings in the BxBaseConfig.php file, or a combination of things.  I have installed a fresh copy of Dolphin 7.0.9 along with a fresh creation of a database.  No modules were added to the installation, the setup was what you would get if you download Dolphin 7.0.9 and install it.  That was important as it could be a module that was interfering with the TinyMCE.  My set up is on an Arvixe host using MySQL database.  Arvixe lists on their website they support Dolphin and Boonex lists Arvixe as as certified host.

I enabled TinyMCE for comments in the backend.  I then visited the profile page where there is a comment box with TinyMCE.  This is a fresh install so this is the default toolbar and default TinyMCE init that ships with Dolphin.  I conducted page refresh with the browser cache turned off so the browser is not pulling content out of its cache.  Sometimes it would take only a few page refreshes for the wrong toolbar to load in, sometimes it would take longer, maybe eight or ten page refreshes.  Therefore, I must conclude that the problem has nothing to do with changes I have made to the test site we are building that will eventually be transferred to a production site.  The wrong toolbar loading at the test site has been confirmed by test users so I know it is not a local problem.

Now, let's go from here to see if we can determine why the wrong toolbar loads in sometimes.  This is an important problem that needs to be solved since the toolbars on the production site will be custom toolbars the users will need and will need to be consistent each time they load a comment box.  Besides, bugs should be fixed if for no other reason that we want good software free of bugs.

geek_girl, can you run tests on other hosting servers to ensure it's not an isolated case of incorrect server settings?

Why don't you just post this in the bug report forum and be done with it already... before we get up to "TinyMCE Loads Wrong Toolbar - Part 23"

 I did.  This post is for those who are not part of the bug reporting team who may have encountered this problem and looking for solutions or may have possible solutions.  I also reported this over at the TinyMCE forum to see if others outside of the Dolphin world has seen it as well.  I will say that I have never seen it happen on the CMS I use for blogging and I have been using that application for many years and the TinyMCE was recently upgraded to 3.5.6; which leads me to believe this is a Dolphin bug.  We don't use the compressor on our TinyMCE plugin; I have wondered if this issue is related to using the compressor.

Speaking of compression. Different matter, but could also be the cause as i have seen it cause all kinds of weird problems. And it is server specific as the feature works find on some servers, and not on others. Problems like the forums not working, jquery date selectors not working, ect. Anything that makes use of javascript.

In admin, under settings, advanced settings, templates. There are options there for caching. There is also options for JS caching and JS Compression. Are those on or off?

I would shut them off. They have been known to not work properly on some servers because some hosts run some kind of compression system on their servers that is not compatible with that option.

I do not use it on my site. I refreshed my profile page so many times i lost count and still, same toolbar every time. So maybe, maybe not.

 There is no reason to start a new topic for the same issue. Nobody is going to be aware to go to your other topic and read your issues, what you tried, results, etc.. Keep each issue to it's own topic without creating part 2's...

Yes, it was important to create a new topic because the other topic had a lot of junk in it.  If it is possible to delete the other topic I will.  I have just visited the Dolphin demo site because my ticket was rejected because it was not performed on the demo and guess what, the bug occurs on the demo site as well.  In fact, the first visit after turning on the TinyMCE for comments resulted in the wrong toolbar loading.  After a couple of refreshes of the site the correct toolbar loaded.

The resubmit the ticket. Mention that it was done on the demo site, and get the proof. Take screenshot. (FULLPAGE so there URL is also in there) Make sure you have screen shots of both tool bars.

With the proof, they cannot say it is not so.

Learn to become Gill Grisom(CSI)

And Learn patience young grasshopper(Kung Fu) Even after you provide the proof. It will still take them forever to fix it. (Something you will also learn after you have been here long enough).

Please keep me apprised of this issue, it is driving me nuts!

Some investigating of my own on this issue....

It's related to google adsense.

I have 2 sky scraper ads on the profile page that allows profile comments.

With the ads blocks enabled, every ONCE in a while tinyMCE works properly.

With the ads blocks turned off, it works EVERY TIME!

With that said, if I have only 1 google adsense add on a page, the TinyMCE works fine.

More than one I can consistently reproduce the issue.

So I am going out on a limb and saying the issue is with the java script with google addsense.

Now, what I am going to try to do, is see if I can load the ads AFTER the page has loaded and see if that helps.

 This would appear to be a conflict between the TinyMCE javascript code and Adsense javascript.code.  I am not running adsense.  My suggestion would be to go to the TinyMCE forum and search there and if you can not find anything, post a new topic (registration is required).  Getting answers on the TinyMCE forum can be a slow process and I actually posted the wrong toolbar on the TinyMCE forum without getting any answers except for guy that told me a wrong answer.

I got a new complaint on this wrong toolbar issue this morning; different members, different computers, different browsers.  I put this on the back burner for a while because there were other things I needed to do.  I have all caching turned off in admin.  Perhaps 7.1 won't have this issue and I can just move development of the site to 7.1.

It is a serious problem because I have added some necessary buttons to the toolbar for comments and when the wrong toolbar loads, those buttons are absent.

While I have not done the constant refresh for blog posting, I don't think I have seen the wrong toolbar set load in for the blog editor.  This seems to be an issue for the comments toolbar.  Anyone have any thoughts on this?  Why would it affect the comments toolbar and not the blog toolbar?  Maybe I should test the blog toolbar just to be sure of this.