SITE IS DOWN!Failed opening required 'Thing.php'

My site was down when i looked at it this morning but when I went to post this it started working again not sure what I did or what the problem was but the error  was

Failed opening required 'Thing.php' (include_path='') in /home/public_html/inc/classes/BxDolMistake.php on line 3

I just want to post in case it happens again i may get the answer for future or if some one else has the same

thanks!

Quote · 16 Mar 2013

Are you on shared or a dedicated?

The error says the file is missing. The problem is that if it was actually missing you would always get that error. It would never go away. The fact that it is intermediate tells me there may be a physical problem with the server. Specifically the hard drive may be failing.

https://www.deanbassett.com
Quote · 16 Mar 2013

If the drive is failing and you are not on RAID; then backup your site and database.

Geeks, making the world a better place
Quote · 16 Mar 2013

 I have the same problem, and I'm on a VPS.  Nothing has been changed to the server side, I think this is a systematic error.

 

Are you on shared or a dedicated?

The error says the file is missing. The problem is that if it was actually missing you would always get that error. It would never go away. The fact that it is intermediate tells me there may be a physical problem with the server. Specifically the hard drive may be failing.

 

Quote · 16 Mar 2013

I am on a VPS and the problem came back now my splash page wont even come up!

Warning: require_once(Thing.php) [function.require-once]: failed to open stream: No such file or directory in /home/public_html/inc/classes/BxDolMistake.php on line 3

Fatal error: require_once() [function.require]: Failed opening required 'Thing.php' (include_path='') in /home/public_html/inc/classes/BxDolMistake.php on line 3

Quote · 17 Mar 2013

one of the accounts I have on my server I have this OXwall program and I am wondering if some of the settings that it requires might be the problem here they are

  • Linux/Unix/Windows
  • Apache 2 or higher (with mod_rewrite module)
  • PHP 5.2.6 or higher with:
    • register_globals off
    • safe_mode off
    • suPHP off
    • suApache off
    • suhosin off
  • PHP modules:
    • PDO
    • DOM
    • mbstring
    • zip
    • zlib
    • ftp
    • json
  • MySQL 5.0 or higher
  • GD Library 2 with FreeType support
  • Mail server (SendMail, Exim or other)
  • Cron

thanks for any help!

Quote · 17 Mar 2013

No. I told you what i suspect the problem is. A file just does not disappear and reappear at will. The server is having intermediate problems reading it.

Your going to have to work with your host on this one. Something is wrong with the server.

https://www.deanbassett.com
Quote · 17 Mar 2013

Take the precaution and make backups of the site and database.  Then do as advise and contact your provider.

Geeks, making the world a better place
Quote · 17 Mar 2013

 Ok but wouldn't this happen to the other sites I have on this server and same hard drive!

Thanks for your responses!

No. I told you what i suspect the problem is. A file just does not disappear and reappear at will. The server is having intermediate problems reading it.

Your going to have to work with your host on this one. Something is wrong with the server.

 

Quote · 18 Mar 2013

 Thank you for the response but I do have backups of the site and database.

Take the precaution and make backups of the site and database.  Then do as advise and contact your provider.

 

Quote · 18 Mar 2013

 

Ok but wouldn't this happen to the other sites I have on this server and same hard drive!

I am not sure of the type of hard drives you have on your system.  However certain areas of a hard drive can start failing while other areas will still be fine.  So it depends; you may see more errors start to appear.  I would contact your provider and report a concern that your drive may be failing.  You have no ideal of the age of the drive; unless  you brought a new server.  If you are leasing a server, you have no idea of the age of the parts in that server.

Geeks, making the world a better place
Quote · 19 Mar 2013

It is sort of strange that two people have reported a problem with Thing.

Geeks, making the world a better place
Quote · 19 Mar 2013

 

  • No, this is not hardware related, this is a scripting error
  • Customer
    but how does the problem go away on its own then come back
  • Nicholas M
    I am unsure, I have not duplicated that at all
  • Nicholas M
    You have extra spaces in your code, I do not know if that is the cause, but it would appear to be apart of the issue.
  • Nicholas M
  • Alright, so I added a forward slash and it started working
  • Nicholas M
  • I do not know, this is not a hardware issue, the files are loading fine
  • Customer
    ok I tried to log in but I still cant it tells me my info is incorrect
  • Customer
    the problem is still there
  • Nicholas M
    I cannot assist with this issue, it loads fine for me. This is a scripting issue. The hardware is fine. If this was a hard disk related issue other users on this server would be reporting issues also. That is not the case.
  • Customer
    ok
Quote · 19 Mar 2013

This is what I got from the error logs

 

 

PHP Warning:  require_once(BxSimpleMessengerPrivacy.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/exotic/public_html/modules/boonex/simple_messenger/classes/BxSimpleMessengerModule.php on line 28


PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'BxSimpleMessengerPrivacy.php' (include_path='') in /home/exotic/public_html/modules/boonex/simple_messenger/classes/BxSimpleMessengerModule.php on line 28


PHP Warning:  require_once(Thing.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/exotic/public_html/inc/classes/BxDolMistake.php on line 3


PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'Thing.php' (include_path='') in /home/exotic/public_html/inc/classes/BxDolMistake.php on line 3

If any one can help with this issue it would help me a lot thanks!

Quote · 19 Mar 2013

Only other possibility i can think of is perhaps the server is not properly handling path lookups.

Try adding this to the .htaccess file in the root of your dolphin site.

Look for this line.

RewriteEngine on

Add this directly under it.

RewriteBase /

See if that helps.

https://www.deanbassett.com
Quote · 19 Mar 2013

Oh. and also try clearing the dolphin cache folders.

https://www.deanbassett.com
Quote · 19 Mar 2013

Also,

Users cannot see pictures under picture module.

I think this is a conspiracy, they Boonex sent some code to crash the site so we all have to upgrade to 7.1

This is not a hardware or server issue because I run 7.1 on the same server without any problem, and I did not make any changes to the server lately. This just happended out of the blue.

 

Quote · 20 Mar 2013

If it is related to a disk error, then it does not matter how many other sites are on the server because they are not stacked up on top of each other on the same physical area of the disk.  A sector of a disk can fail and the other sectors be fine.  Files sitting on the bad sector will have problems loading while the other files on the disc will load fine. 

Geeks, making the world a better place
Quote · 20 Mar 2013

 

This is not a hardware or server issue because I run 7.1 on the same server

 And that fact does not matter either.


https://www.deanbassett.com
Quote · 20 Mar 2013

Does anybody else have the same error with Dolphin 7.09 ?

Quote · 2 Apr 2013
 
 
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