Reset password not working

Hi

When i do a password reset, iam getting this message

You have been recognized as a Heavy Metal Music Community member, but it was impossible to send you an e-mail with your account details right now. Please, try later.

Any idea?

Thanks

Edwin

onlyheavymetal.com
Quote · 16 Jan 2013

Is your site able to send any emails?

so much to do....
Quote · 16 Jan 2013

Do any other messages get out. For example the message that gets sent when a new user joins?

Reason i ask is becuse that message. "impossible to send you an e-mail with your account details right now" usually means php is having problems connecting to the mail server. Mail server may be down.


https://www.deanbassett.com
Quote · 16 Jan 2013

Yes, emails are working fine in my server. I have multiple problems since i did the upgrade.
My signup form is also not working anymore. When i click on submit nothing happens.

Thanks

Edwin

onlyheavymetal.com
Quote · 17 Jan 2013

 

My signup form is also not working anymore. When i click on submit nothing happens.

You have the following error when reCaptcha is filled in:

Could not open socket

It means that you have communication problem between your server and reCaptcha servers.

Rules → http://www.boonex.com/terms
Quote · 17 Jan 2013

I contacted my hosting provider. Any idea about submit for registration not working?

Thanks

onlyheavymetal.com
Quote · 17 Jan 2013

I contacted my provider and this is there reply

I have checked the issue in detail but could not find the reason for this error. Could you please check this issue with the script support ?

Anybody else an idea?

Thanks
Edwin

onlyheavymetal.com
Quote · 18 Jan 2013

 I see that you are using 7.0.9 now, since there is no reCaptcha on join form - there is no such error anymore!

I have checked the issue in detail but could not find the reason for this error. Could you please check this issue with the script support ?
Anybody else an idea?

 

Rules → http://www.boonex.com/terms
Quote · 20 Jan 2013

Hi

Yes, i downgraded back to the old version. To many issues.

Thanks

onlyheavymetal.com
Quote · 20 Jan 2013

I still have this problem

You have been recognized as a Heavy Metal Music Community member, but it was impossible to send you an e-mail with your account details right now. Please, try later.

onlyheavymetal.com
Quote · 21 Jan 2013

I got it fixed to change to smtp mail in admin.

onlyheavymetal.com
Quote · 18 Feb 2013
 
 
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