Redeem installation ticket

During the last 4 days,  I'm trying to redeem my Installation ticket ( Ticket ID: BX-17453  )  and already have 2 open tickets about this problem without any solution or answer from stuff.

Boonex Unity Support BX-17453 and the other one Boonex Unity Support BX-17468

I spent one more paid service ticket to knocking the door and again  without answer.

Could somebody, please , answer me what is wrong with them?
Or should I send more info or everybody on vacation?

Quote · 6 Aug 2013

Send a message to Andrew Boon.

Geeks, making the world a better place
Quote · 6 Aug 2013

Sorry for delay, we will perform install for you as soon as possible.

Rules → http://www.boonex.com/terms
Quote · 8 Aug 2013
 
 
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