A man is flying in a hot air balloon and realizes he is lost. He reduces his altitude and spots a man down below. He lowers the balloon further and shouts: "Excuse me, can you tell me where I am?"
The man below says, "Yes, you're in a hot air balloon, hovering 30 feet above this field.
"You must work in Technical Support," says the balloonist.
"I do," replies the man below. "How did you know?"
"Well" says the balloonist, "Everything you have told me is technically correct, but completely useless and I'm still lost. Frankly, you're not much help to me."
"The man below says: "You must be in management."
"I am," replies the balloonist, "but how did you know?"
"Well", says the balloonist, "You don't know where you are or where you're going and now you expect me to solve your problem. You're in exactly the same position you were in before we met , but, somehow, now it's my fault."