Ray showing "Not Installed"

I installed Dolphin 6.1.1 and the latest ray version. However, in the admin panel whenever I click on Plugins/Ray it pops up a new window showing not installed. I remember from the older version of dolphin I had, this page should give options for me to install the IM, video, etc. modules. However, t's blank so I don't have that option. I do have a one year license with Dolphin. Also, I went through the self install script with Ray and I have all permissions set per the instructions. I am lost at this point so I am hoping someone with some knowledge can help me.

 

Thank you.

Quote · 10 May 2009

I found the solution just in case other people are having the same problems. Here is what I found and it worked!

 

Check the contents of the file ray\modules\global\xml\main.xml

If it is blank, upload a new copy from your original dolphin archive. This happened to me as well. Sometimes this file gets blanked out during install for no apparent reason.

Quote · 10 May 2009

Thank you!!! Fixed my problem too.

Quote · 10 Jun 2009
 
 
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