Ray "Not installed"

I have no problems with chat or any other plugins but when i log into the dolphin admin panel and click plugins, then click ray suite the normal window pops up but instead of seeing the usually ray widgets it just says not installed, if any one has an answer on how to fix this i would greatly appreciate it.

Best regards: Bozhidar

Check the contents of the file ray\modules\global\xml\main.xml

If it is blank, upload a new copy from your original dolphin archive. This happened to me as well. Sometimes this file gets blanked out during install for no apparent reason.

Tenks so very dor helping to fix this problem :). Now all is good. :)

God bless you!

Best regards: Bozhidar

P.s sorry for bad english im from Bulgaria :)

What's your feedback if there is information in the XML file.  Why is this stuff not working.  Ray is not working for me neither, i had my site idle and now i'm trying to get it off the ground, and it's alot of bugs in it, for some reason it seems.  Especially with ray not being installed.

there are numerous reasons for an install to head south on us.

1. user error

2. server configuration

3. corrupt files on download

4. corrupt files on upload

5. improper permissions

6. not following instructions

7. user error

i would say 75% of the time, its a combination of 1 and 2.

if you are installing dolphin, and you are seeing any red flags during the install scripts initiation, then you cannot skip that step. matter of fact, i dont know why boonex would add that "skip" button on the install script.

ben, where are you hosted, do you know if the server is configured to run dolphin. if you are doing a fresh install, and you have cpanel, to help matters out, you can leave the suite in its zipped format, and upload it to the server, then in file manager, you can uncompress the suite.

i've had very little trouble with installing dolphin/orca/ray and also, rayz will answer your questions if you contact him.

Regards,

DosDawg

I agree with DosDawg.

Just for haha's i have been installing on test servers in my home over and over again trying to recreate all of these problems people seem to be having. Not much luck duplicating the exact problem, but i can provide some advice.

1) Don't unpack the dolphin zip file locally and upload via FTP unless you have to. Do as DosDawg suggests. Upload the zip file to the server and unpack it there. You will have far fewer problems.

2) If you have to upload via FTP, pay close attention to the mode it uploads in. Most all of dolphins files should be transfered in ascii mode, not binary. If your ftp client has a auto mode and allows you to set extensions that are to be transfered in ascii then .php, htm, html, css, js, xsl and xml should be in the list transferd in ascii. Other files such as PNG, jpg, gif other images, videos and audio should be transfered in binary mode.


3) Pay close attention to the file permissions dolphin asks you to change, and also the paths to php, ect and it's checks for GD and mbstring. Don't ignore any of them.


FTP is unreliable. When transfering a large group of files and some kind of error occures during transfer you most likely will not notice it becuse of the number of files being uploaded. Thus resulting is missing or incomplete files.