RMS problem

Hello again,

I have a little rms problem. I payed for hosted rms at joomByte and put their data in ray setting. Settings were corectly saved, but there is still a problem. When i click on a video on my site and run Firebug, i can see thet there is a line:
- GET crosdomain.xml
rms.boonex.com/ray/crossdomain.xml

after 10-15 seconds this shows up
- GET crosdomain.xml
rms.boonex.com/crossdomain.xml

and only after (about 30 seconds) the video shows up.

Where can i remove that setting? So that only joombyte in ray settings is active?
Thank you,
Renato

Quote · 21 Apr 2010

You will have to talk to your hosting company for that i think

Quote · 21 Apr 2010

Hosting company? You mean where I host my site or the compyny that host rms? I don't really get it, sorry....Undecided

Quote · 21 Apr 2010

sorry, i ment the RMS hosting

Quote · 21 Apr 2010

This is what i got from my rms hoster (below). He's saying there's a problem with the script/database ... Any idea?

--------------------------------

Your script and database and corrupted. Kindly contact your developer to fix this.

Regards ,
Rob
JoomByte Support

-------------------------------

ty, renato

Quote · 21 Apr 2010

 

This is what i got from my rms hoster (below). He's saying there's a problem with the script/database ... Any idea?

--------------------------------

Your script and database and corrupted. Kindly contact your developer to fix this.

Regards ,
Rob
JoomByte Support

-------------------------------

 

ty, renato

 More than likely you have a bad video uploaded and it's sitting in the RMS with no way to deal with it.  You need to go into your Admin Panel where you approve Videos and take a look.  Are there any you can't play?  Once the video is found you can delete it, if you can't because it's corrupt then the RMS host  will have to delete it.  Seen this many times on D6.

Quote · 21 Apr 2010

Thank you for the tip, but sadly didn't work either. I've checked all the videos on site and all of them played normally, but all of them needed around 30-60 seconds to start playing.

I can't figure it out ....

Quote · 21 Apr 2010

Any idea? I'm still in the dark ...

Quote · 23 Apr 2010
 
 
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