Problem with e-mail / html

hi,

When I receive an email notification, no matter which, all the html code is visible in the email I received ....

My site is : electro-chok.com

exemple of e-mail :

MIME-Version: 1.0

From: =?UTF-8?B?V***********tIGZvcnVtIGR*****************3Npb25z?=



New user fabrice with email ********@hotmail.com has joined, his/her ID is 150


____________________________________________________

Thanx for your help

best regard.

http://www.electro-chok.com
Quote · 22 Jun 2011

Are you using outlook?

Web Development, Multimedia Design and Social Media.
Quote · 22 Jun 2011

hi ,

I will explain.


When a new u
ser registers on the site, receive an email confirmation.

In the email the user received, there appears all the html code.

When the administrator receiving a notification, there are all the html code that appears.

I try several types of e-mail, and nothing changes.

Here is the complete example of what the administrator receive :

 

MIME-Version: 1.0

From: =?UTF-8?B?RWxlY3R**************NhbSBmb3J1bSBkZSBkaXNjdXNzaW9ucw==?= <contact@electro-chok.com>

<html><head></head><body style="font: 12px Verdana; color:#000000">

<p>New user terry with email ca*****_69@live.fr has joined, his/her ID is 196</p>



<p>--</p>

<p style="font: bold 10px Verdana; color:red">Electro-chok Tchat webcam forum de discussions mail delivery system!!!

<br />Auto-generated e-mail, please, do not reply!!!</p></body></html>
http://www.electro-chok.com
Quote · 23 Jun 2011

This usually happens with email clients not accepting complex HTML tags. This is why I asked if you are using Outlook that is known to strip the big parts of the tags.

IF you are not using Outlook then it is strange to me and I do not really know what to think..

Web Development, Multimedia Design and Social Media.
Quote · 23 Jun 2011

You can edit all the email templates in admin panel settings - email templates.  try to edit the one named Admin notification - new user joined.

The reason why you see all that is because you have show full email headers in your email client turned on.

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 23 Jun 2011

hello,

yes I use outlook and I still have the same problem.

This does not come from the email client, but doplhin, because when I send myself a message from my mail server, there is no display problem.

I would like someone help me, it's important for the smooth running of my site.

 

thx for all ! ^^

http://www.electro-chok.com
Quote · 27 Jun 2011

What do you mean when you say "I send a message from from my mail server"?

Is not Dolphin running on the same mail server?

I repeat I am totally sure the problem is outlook.

Try to use Gmail or another Free Mail service, and I am 99% sure you will not have this issue.ù

Read this:

http://www.sitepoint.com/microsoft-breaks-html-email-rendering-in-outlook/

Web Development, Multimedia Design and Social Media.
Quote · 27 Jun 2011

hi ,

 

thx for your reply but I have tried yahoo, gmail, hotmail, 1 & 1 webmail whit outlook 2010  and HTML codes still appears in all the emails received by members .

 

:(

exemple :

 

<html><head></head><body style="font: 12px Verdana; color:#000000">

<p><b>Dear t***t</b>,</p>

 

 

<p>Your profile was reviewed and activated !

Simply follow the link below to enjoy our services:<a href="http://www.electro-chok.com/member.php">http://www.electro-chok.com/member.php</a>

 

 

Your identification number (ID): 4**

 

 

Your e-mail used for registration: gr*******@gmail.com

 

 

Thank you for using our services!

<p>-----</p>

<p style="font: bold 10px Verdana; color:red">Electro-chok Tchat webcam forum de discussions

mail delivery system!!!

Auto-generated e-mail, please, do not reply!!!</p></body></html>

 

http://www.electro-chok.com
Quote · 27 Jun 2011

This is really stange. Could I know which mail server are you using?

Web Development, Multimedia Design and Social Media.
Quote · 27 Jun 2011

hi ,

 

gmail .

 

^^

http://www.electro-chok.com
Quote · 28 Jun 2011
hi, no one can help me?
http://www.electro-chok.com
Quote · 28 Jun 2011

try to remove  \ r  -  in the file : inc.utils.inc.php  -  inc / inc.utils.inc.php

$sMailHeader = "MIME-Version: 1.0\r\n" . $sMailHeader;

change to

$sMailHeader = "MIME-Version: 1.0\n" . $sMailHeader;



$sMailHeader = "Content-type: text/html; charset=UTF-8\r\n" . $sMailHeader;

change to

$sMailHeader = "Content-type: text/plain; charset=UTF-8\n" . $sMailHeader;


$sMailHeader = "Content-type: text/html; charset=UTF-8\r\n" . $sMailHeader;

change to

$sMailHeader = "Content-type: text/html; charset=UTF-8\n" . $sMailHeader;

Bosun / Moderator -- My Products : http://www.boonex.com/market/posts/danielmarseille
Quote · 28 Jun 2011

Good evening,

I do this and nothing changes. : s

 

ps: je suis français ! ^^

http://www.electro-chok.com
Quote · 28 Jun 2011

hello !

no one can help me? Cry

http://www.electro-chok.com
Quote · 29 Jun 2011

Hello we tried about every possible solution.

Could you please tell me the name of your mail server? Mail server not Mail Client.

Also report this issue to your hosting provider and see what they say about it.

Web Development, Multimedia Design and Social Media.
Quote · 29 Jun 2011

hi and thx for you reply

 

My serveur configurate for e-mail is Qmail on plesk .i have a dedicaced serveur on 1&1

http://www.electro-chok.com
Quote · 29 Jun 2011

 

hi and thx for you reply

 

My serveur configurate for e-mail is Qmail on plesk .i have a dedicaced serveur on 1&1

 If you want do this.

Try to send an HTML email to this account:

test@yobilab.com

I will see what is going on and I will let you know if I have the same issues with your HTML email.

Web Development, Multimedia Design and Social Media.
Quote · 29 Jun 2011

thx for all for your help very much ,

 

i have send -email to your adress .^^

http://www.electro-chok.com
Quote · 29 Jun 2011

hi,

1-When I post an email from Outlook, with the address of my site, everything works.
2-When I post 
via BoonEx a newsletter, or that a member receive a notification  in the inbox, it does not work. Yet it sends the same address in both ways.
The problem does not come from my server, because the sending and receiving, it works fine if I do not go through BoonEx.

http://www.electro-chok.com
Quote · 29 Jun 2011

try replacing your utils.inc.php with a fresh one (you will fined it in the inc directory )

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 29 Jun 2011

Yeaaa!!!

You are the best  !^^

 

But appear that in email now :

 

 

MIME-Version: 1.0 From: =?UTF-8?B?*****************GF0IHdlYmNhbSBmb3J1bSBkZSBkaXNjdXNzaW9ucw==?= Return-Path: contact@electro-chok.com X-OriginalArrivalTime: 29 Jun 2011 15:58:07.0203 (UTC) FILETIME=[56310B30:01CC3675]

 

thx for your help ! ^^

http://www.electro-chok.com
Quote · 29 Jun 2011

 

But appear that in email now :

 

 

MIME-Version: 1.0 From: =?UTF-8?B?*****************GF0IHdlYmNhbSBmb3J1bSBkZSBkaXNjdXNzaW9ucw==?= Return-Path: contact@electro-chok.com X-OriginalArrivalTime: 29 Jun 2011 15:58:07.0203 (UTC) FILETIME=[56310B30:01CC3675]

 didnt get what you mean , sorry .. Innocent

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 29 Jun 2011

the problem is solved, but now I have this message that appears in the email received:

 

 

MIME-Version: 1.0 From: =?UTF-8?B?RWxlY3Ryby1jaG9rIFRjaGF0IHdlYmNhbSBmb3J1bSBkZSBkaXNjdXNzaW9ucw==?= Return-Path: contact@electro-chok.com X-OriginalArrivalTime: 29 Jun 2011 15:58:07.0203 (UTC) FILETIME=[56310B30:01CC3675]

Dear fsdfqdsfqsdfqdsf,

Your profile was reviewed and activated ! Simply follow the link below to enjoy our services:http://www.electro-chok.com/member.php Your identification number (ID): ** Your e-mail used for registration: gr****@hotm**** Thank you for using our services!

-----

Electro-chok Tchat webcam forum de discussions mail delivery system!!! Auto-generated e-mail, please, do not reply!!!

 

http://www.electro-chok.com
Quote · 29 Jun 2011

i'll be back in a min.. Laughing

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 29 Jun 2011

try replacing with the file i have attached

utils.inc.php · 36.5K · 378 downloads
if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 29 Jun 2011

hi ,

 

yeaaaaa , he work now !

 

thx very very mutch !!

 

I clicked on "reportunintentionally! sorry!

 

you are the best! ^^

http://www.electro-chok.com
Quote · 29 Jun 2011

 

hi ,

 

yeaaaaa , he work now !

 

thx very very mutch !!

 

I clicked on "reportunintentionally! sorry!

 

you are the best! ^^

 happened with me today with yobilab Laughing

i wish he could see this hehehe

glad that it worked feel free to read my signature Laughing

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 29 Jun 2011

Oh! finally it is solved. Happy to know that.

Web Development, Multimedia Design and Social Media.
Quote · 29 Jun 2011

Thank you to all, there is a very good support and very kind people here! I like!Laughing

http://www.electro-chok.com
Quote · 29 Jun 2011

 

Thank you to all, there is a very good support and very kind people here! I like!Laughing

 thanks! and kudos to @nazzal =)

Web Development, Multimedia Design and Social Media.
Quote · 29 Jun 2011

Ok, I would very much like to know what you changed in the utils.inc.php file and why the change was made? I have tried a lot of fixes in the past and I want to make sure before I try this one. Thanks ahead of time.

If this is the fix, you will be my hero and I will post a like in your favor!

http://towtalk.net ... Hosted by Zarconia.net!
Quote · 18 Aug 2011

Never mind. I compared the files. makes total sense to me. I will give it a try and thanks for helping everyone out....

http://towtalk.net ... Hosted by Zarconia.net!
Quote · 19 Aug 2011

 

Never mind. I compared the files. makes total sense to me. I will give it a try and thanks for helping everyone out....

 well i hope that this works for you and if it didn't  i'll be glad to help you through

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 19 Aug 2011

New problem.

All the emails are now addressed to 'Nobody'

 

NEW USER CONFIRMED

Nobody

http://towtalk.net ... Hosted by Zarconia.net!
Quote · 19 Aug 2011

 

New problem.

All the emails are now addressed to 'Nobody'

 

NEW USER CONFIRMED

Nobody

 ok that can be fixed  but did the previous one got fixed or not ..

 

nazzal

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 19 Aug 2011

Yes, I believe it did. As far as I know, I have not received any complaints from members today. I usually receive them as well and so far, nothing,.

My server also reports no outgoing emails so I would say it's fixed.

http://towtalk.net ... Hosted by Zarconia.net!
Quote · 19 Aug 2011

 

Yes, I believe it did. As far as I know, I have not received any complaints from members today. I usually receive them as well and so far, nothing,.

My server also reports no outgoing emails so I would say it's fixed.

 allright .. i'll ask you to please copy a full email in here so i can see the problem ..

cuz im not sure where is the "nobody" exact location

and im really sorry about the late replys but im really having a bad time studying right now ( the exam is tomorrow Cry) LOL

 

nazzal

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 19 Aug 2011

NOPE! Now we have a new problem. I received the blank email today but it was lacking any content, not even a title.

I also received this (and so did a bunch of my members) :

From: TowNation.com Message-Id: From: Nobody Sender: Nobody Date: Mon, 22 Aug 2011 11:24:25 -0600 X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - server.townation.com X-AntiAbuse: Original Domain - mebtel.net X-AntiAbuse: Originator/Caller UID/GID - [99 32003] / [47 12] X-AntiAbuse: Sender Address Domain - townation.com X-Source: X-Source-Args: /usr/local/apache/bin/httpd -k start -DSSL X-Source-Dir: townation.com:/public_html


http://towtalk.net ... Hosted by Zarconia.net!
Quote · 22 Aug 2011

I have a question. Or maybe it's more of an observation.

Why did Boonex decide to do an SMTP email setup within Dolphin? Could it be because there was something inherently wrong with the code they were using and they couldn't figure out how to fix it?

Here's the question. If I undertake the HERCULEAN TASK of updating my heavily modded site to 7.07 and avail myself of the SMTP mod, will I be ridding myself of the email system that hasn't worked since I've been a member here?

I have still got blank emails sporadically going out, even with the modifications posted on this page. It is really starting to piss off my members. They are starting to think I can't keep my house in order. I NEED to fix this problem the right way, once and for all.

http://towtalk.net ... Hosted by Zarconia.net!
Quote · 23 Aug 2011

 

I have a question. Or maybe it's more of an observation.

Why did Boonex decide to do an SMTP email setup within Dolphin? Could it be because there was something inherently wrong with the code they were using and they couldn't figure out how to fix it?

Here's the question. If I undertake the HERCULEAN TASK of updating my heavily modded site to 7.07 and avail myself of the SMTP mod, will I be ridding myself of the email system that hasn't worked since I've been a member here?

I have still got blank emails sporadically going out, even with the modifications posted on this page. It is really starting to piss off my members. They are starting to think I can't keep my house in order. I NEED to fix this problem the right way, once and for all.

 sorry for the trouble your facing.. for the first question i dont think that those programmers who have made dolphin could face such a problem that they cant solve ... and even if they did i dont think that they will release something broken .. so for the other question i dont think the upgrade wil help ( maybe make it worse ) so first solve the problem then upgrade and that would be better ..

 

now for the last part emails that your users have so i can see what do they get and based over it i'll try to fix  it..

 

 

 

good luck

 

nazzal

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 23 Aug 2011

sorry for the trouble your facing.. for the first question i dont think that those programmers who have made dolphin could face such a problem that they cant solve ... and even if they did i dont think that they will release something broken

 

You really believe that? LOL. This is a problem I have been reporting on since 7.0

I will get a couple of the emails and post them but I think you are barking up the wrong tree. I don't think the issue lies with the =?UTF8?= in the code, I think it's something else entirely. When we made those changes, we didn;t stop the emails, we just eliminated any remaining content.

http://towtalk.net ... Hosted by Zarconia.net!
Quote · 24 Aug 2011

 

sorry for the trouble your facing.. for the first question i dont think that those programmers who have made dolphin could face such a problem that they cant solve ... and even if they did i dont think that they will release something broken

 

You really believe that? LOL. This is a problem I have been reporting on since 7.0

I will get a couple of the emails and post them but I think you are barking up the wrong tree. I don't think the issue lies with the =?UTF8?= in the code, I think it's something else entirely. When we made those changes, we didn;t stop the emails, we just eliminated any remaining content.

 well .. come to think about it the utf8 code doesnt do any thing when you are using English characters in your emails .. and from what i've seen removeing it solved the previous problem.. and about the emails i want to see them cuz i no longer belive that the broblem is with the encoding ..

 

regards

nazzal

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 24 Aug 2011

Here's the latest empty email. Absolutely no content... (this is the source)

Return-path: <admin@townation.com>
Envelope-to: admin@townation.com
Delivery-date: Mon, 22 Aug 2011 11:25:14 -0600
Received: from nobody by server.townation.com with local (Exim 4.69)
    (envelope-from <admin@townation.com>)
    id 1QvYFO-0006r5-1C
    for admin@townation.com; Mon, 22 Aug 2011 11:25:14 -0600
To: admin@townation.com
Subject:
X-PHP-Script: townation.com/communicator.php for 98.16.16.228
Content-type: text/html; charset=UTF-8
:From: TowNation.com <admin@townation.com>
Message-Id: <E1QvYFO-0006r5-1C@server.townation.com>
From: Nobody <admin@townation.com>
Sender: Nobody <nobody@server.townation.com>
Date: Mon, 22 Aug 2011 11:25:14 -0600


http://towtalk.net ... Hosted by Zarconia.net!
Quote · 25 Aug 2011

 

Here's the latest empty email. Absolutely no content... (this is the source)

Return-path: <admin@townation.com>
Envelope-to: admin@townation.com
Delivery-date: Mon, 22 Aug 2011 11:25:14 -0600
Received: from nobody by server.townation.com with local (Exim 4.69)
    (envelope-from <admin@townation.com>)
    id 1QvYFO-0006r5-1C
    for admin@townation.com; Mon, 22 Aug 2011 11:25:14 -0600
To: admin@townation.com
Subject:
X-PHP-Script: townation.com/communicator.php for 98.16.16.228
Content-type: text/html; charset=UTF-8
:From: TowNation.com <admin@townation.com>
Message-Id: <E1QvYFO-0006r5-1C@server.townation.com>
From: Nobody <admin@townation.com>
Sender: Nobody <nobody@server.townation.com>
Date: Mon, 22 Aug 2011 11:25:14 -0600


 totally weird ... but i'll look into it .. and try to recreate the problem and i'll  be back

 

nazzal

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 25 Aug 2011

I like the new SMTP setup. It seems tom work well and it solves my from 'nobody' problem nicely.

Maybe I should go ahead and undertake the upgrade in an effort to solve this problem. If I do the upgrade, I'm going to also take the advice given in the mod and go through and rewrite each of the email templates.

Is it possible to remove any templates that I'm not using? Way back when, I was making the assumption that the problem originated with my site after I disabled all the matchmaking and dating stuff.

http://towtalk.net ... Hosted by Zarconia.net!
Quote · 25 Aug 2011

Ok, here is the content I am now receiving since I employed your changes. This is new

 

:From: TowNation.com Message-Id: From: Nobody Sender: Nobody Date: Thu, 25 Aug 2011 21:52:05 -0600 X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - server.townation.com X-AntiAbuse: Original Domain - skytowing.com X-AntiAbuse: Originator/Caller UID/GID - [99 32003] / [47 12] X-AntiAbuse: Sender Address Domain - townation.com X-Source: X-Source-Args: /usr/local/apache/bin/httpd -k start -DSSL X-Source-Dir: townation.com:/public_html

 and the source of that message:

Return-Path: <admin@townation.com>
X-Original-To: srsllc.m6p3pje6k2@mstore16.nyc1.bluetie.com
Delivered-To: srsllc.m6p3pje6k2@mstore16.nyc1.bluetie.com
Received: from inbound005.nyc1.bluetie.com (inbound005.nyc1.bluetie.com [10.102.1.159])
    by mstore16.nyc1.bluetie.com (Postfix) with ESMTP id 755DC24DE91
    for <srsllc.m6p3pje6k2@mstore16.nyc1.bluetie.com>; Thu, 25 Aug 2011 23:52:08 -0400 (EDT)
Received: from server.townation.com ([64.202.123.143])
    by inbound005.nyc1.bluetie.com with inbound005
    id Qrs71h00T35khps01rs8BU; Thu, 25 Aug 2011 23:52:08 -0400
X-CMAE-Score: 0.00
X-CMAE-Analysis: v=1.1 cv=dxH9rSHw40mldilvqarQqMmhoRmR3J5TT6dxOqkumDs= c=1
 sm=1 a=8kIZj81wuR0A:10 a=HCHVx1pr9SIA:10 a=IkcTkHD0fZMA:10
 a=j0LJmlM+08woLk9FcYLwGg==:17 a=j0LJmlM+08woLk9FcYLwGg==:117
Received-SPF: spf=NONE ( townation.com has no opinion concerning
 64.202.123.143 as a permitted sender)
Received: from nobody by server.townation.com with local (Exim 4.69)
    (envelope-from <admin@townation.com>)
    id 1QwnSf-0004BE-LV
    for srsllc@skytowing.com; Thu, 25 Aug 2011 21:52:05 -0600
To: srsllc@skytowing.com
Subject:
X-PHP-Script: townation.com/communicator.php for 96.26.49.181
Content-type: text/html; charset=UTF-8
Message-Id: <20110826035208.755DC24DE91@mstore16.nyc1.bluetie.com>
Date: Thu, 25 Aug 2011 23:52:08 -0400 (EDT)
From: admin@townation.com
X-BtMT: Thu, 25 Aug 2011 23:52:08 -0400 (EDT)

:From: TowNation.com <admin@townation.com>
Message-Id: <E1QwnSf-0004BE-LV@server.townation.com>
From: Nobody <admin@townation.com>
Sender: Nobody <nobody@server.townation.com>
Date: Thu, 25 Aug 2011 21:52:05 -0600
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - server.townation.com
X-AntiAbuse: Original Domain - skytowing.com
X-AntiAbuse: Originator/Caller UID/GID - [99 32003] / [47 12]
X-AntiAbuse: Sender Address Domain - townation.com
X-Source:
X-Source-Args: /usr/local/apache/bin/httpd -k start -DSSL
X-Source-Dir: townation.com:/public_html

I did some research on the IP entered in the source. 96.26.49.181 is a new member that has signed up. On my site all memberships require email confirmation and at the time of this email, they had not confirmed. I have reviewed the membership and do not believe it's a spam post (looks like a real new member)

I think this email is a notification email to me that a new member has joined. I do not understand, however, why it lists srsllc@skytowing.com as that is not an admin email but it is one of my other test accounts on the site.


BTW, if you are wondering about the dark red text, it's because this site still SUCKS. I typed a little in black text, then I did a cntrl V to paste the IP in and it changed the color to the previous color. AND god forbid I actually use the [code] tag and create 25 separate, boxed lines of text.

 

I am replacing the edits you made with the default ones as these fixes are actually worse than the problem I had before.

http://towtalk.net ... Hosted by Zarconia.net!
Quote · 26 Aug 2011

well .. umm .. duh .. sorry but i couldn't recreate the problem or even come with anything to solve it

 

hope some one will solve it for you

 

nazzal

if i did help you .. it wont hurt to go to my profile and add a recommendation for me ;)
Quote · 27 Aug 2011

Well, you're not the first to fail at this one. I do appreciate your trying.

http://towtalk.net ... Hosted by Zarconia.net!
Quote · 27 Aug 2011

Hi All,

I have an issue with HTML email parsing ... I tried different Boonex forum topic to resolve this but no Luck.. anyway.. I am using 

Version used: 7.0

After removing \r -- No Luck

As suggested by copied  the new utils.inc.php from the fourm -- No Luck

Here is the interesting part , my call is this  
sendMail($sPostEmail, $aTemplate['Subject'],  $aTemplate['Body'], '', $aPlus); 

$aPlus is an array, when I remove this parameter my email is parsed fine and I see my email as HTML , if I add $Plus to function I have unparsed email.. so I believe it is not to do with the email server or any thing.. 

Is there any thing that we need to check at the template parser.

 

Your help is very much appreciated

Quote · 18 Sep 2011

I have the same problem on my website.
I tryed several things, but nothing worked...

http://www.boonex.com/forums/?action=goto&my_threads=1#topic/Error-in-Email-templates.htm

Quote · 29 Mar 2013
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.