Problem :/

Hi guys,

I have a HUGE problem, mac users for dolphine... you can't post comments... you can't "apply changes" nor any of those, how annoying!  What do I do?

Quote · 24 Feb 2009

Which browser are you using ?

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Quote · 24 Feb 2009

firefox, and tried using safari, no luck there :/

Quote · 24 Feb 2009

My better half happens to work for Apple (though we use HP's at home) and will test this issue  for you when she goes into work tomorrow with a MAC on my site.  If you drop your url in here, it will be tested on your site also.  About 10:00 tomorrow night (Eastern Time US) I'll be able to let you know how it goes.  The test will be done in Safari, I know that it will work on a Windows computer using Safari, but we would like to know if it will work on a Mac.

Quote · 24 Feb 2009

This issue was tested on dolphin 6.1.4 site using a modifiedl tmpl_uni template, php 5.2.6, SQL Proxy & Apache on a linux server in both Safari & Firefox on an EMac computer.  The results were.....

 

Posting in the comments section using the EMac was successful and easily completed without any issues what so ever.  The comments were even immediately viewable and respondable to on a Windows Vista system.  So, the issues your experiencing are related to one of to places:

 

Your end user's Mac is not configured correctly and needs to be tweaked to work with the site

 

Your site is not set up properly to allow communication between the Mac and your site.  Not quite sure what would cause this problem, as the comments is simply a basic posting function and does not normally require seperate coding between Mac & Windows... But in the case of your site it appears that Windows is the cooler system.

 

If you post your sites url then we'll be happy to test it out on your site so you can see if it's a site problem or an end user problem.

Quote · 25 Feb 2009

I also had a Mac user that said they could not use my site.

-

This issue was tested on dolphin 6.1.4 site using a modifiedl tmpl_uni template, php 5.2.6, SQL Proxy & Apache on a linux server in both Safari & Firefox on an EMac computer.  The results were.....

Posting in the comments section using the EMac was successful and easily completed without any issues what so ever.  The comments were even immediately viewable and respondable to on a Windows Vista system.  So, the issues your experiencing are related to one of to places:

Your end user's Mac is not configured correctly and needs to be tweaked to work with the site

Your site is not set up properly to allow communication between the Mac and your site.  Not quite sure what would cause this problem, as the comments is simply a basic posting function and does not normally require seperate coding between Mac & Windows... But in the case of your site it appears that Windows is the cooler system.

If you post your sites url then we'll be happy to test it out on your site so you can see if it's a site problem or an end user problem.

Quote · 25 Feb 2009

nevermind, it was fixed :)  The reason for that was because my coder didn't install Dolphin correctly, so I had to get another person to do it, and it works fine now.

Quote · 3 Mar 2009
 
 
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