Payment Module - Basic Questions

It is not about how to setup accounts for paypal etc. i need some information on the workflow and what all these buttons exactly do.

1) For example: A user adds a membership to his shopping cart and cancels the checkout. His pending and not processed order still shows up in the payment module as an open order. WIll this be there forever? I really dont get it...

Beside general workflow questions

2) What does the Report Button is doing?

3) For processed orders there is a button called "Manual order". What does this do? If i click i can add a username a order and "memberships" but the list appearing below is empty??? What i can enter in the field order?

4) If i cancel an already processed transaction, i thought the paid "membership" will be removed again and the user falls back to his status as before. Maybe i was wrong, what is this button for? I tested with buying a silver account, the user got upgraded from standard to silver, but after canceling this order he remains silver.... Uhhh

I would be happy if someone could give me a tutorial, some insight into the workflow or just point me to some resource i can find the information.

Many thanks in advance

My first bump here. Sorry but if not even boonex answers :(

Additonally: After successfully made orders got canceled (by the admin), bx_pmt_transactions_pending still has detail records in it. When they get deleted?

1. its just how it is - it will be there till you delete it - this was talked about in another forum post

2. This button does exactly what it says - if you click it - it will report that transaction to the site admin.

3. Keep in mind, memberships are not the only thing that can be purchased. Manual order I would guess is for actual items being purchased. Say, you are selling some books. And you talk to a friend of yours on the phone who wants to buy one. You can do a manual order instead of making your friend go through all the stuff on your website to make the order themselves.

4. if you cancel an already processed order, it really doesnt do anything - Its already processed. And why would it change the users membership back to a lower level when they already paid for the membership that was processed. That would be like theft if it reduced their membership.

1) If it its like that it's silly, because if you have 100-500 orders per day you get crazy and not know if its a transaction failure or the user just clicked around. It even gets triggered when you put something in your cart and delete it. Anyway this i fixed by myself already. looks like i have to fix the rest too. :(

2) It does nothing on my setup, you think i never clicked it ? hehe. And whats the point? The admin is the only one that can see this button. Who else has admin rights to go to the payment module? I not talk about users own shop, if thats what you talk about, i dont know if they have the report button also.

3) I have other things like modzzz point module. But it doesnt matter, the combobox shows me the product family i could manually order but the products/articles not appear. Its about you cannot choose something!

4) In fact what i do is not theft it is some normal stuff you will experience when you really go live and accept credit cards, payment made by direct debit etc. Ever had somebody book the money back after bought the membership? My other modules just roll back all transactions made  if i cancel an order because the user is the one trying to cheat. Anyway this button is useless why cancel something if there is nothing happening after? At the moment i have to go the the users profile and remove his membership by hand :(

Still don't know why old stuff keeps in this table.

1. I agree - the store could use some major upgrades - thats why i switched from using the dolphin store to using opencart instead.

2. In my last post, there is a very important factor that I think you may be missing - Admin is NOT the only person who can sell stuff - If you create another member - then login with that account, go to the account page/dashboard. In the account menu, you will see a link that says payment. Click that and it will have the same setup as the admin payment module section - almost. It is basically one template that functions in different areas. I havent tried it, but I believe the report button is for non admin members to report something to the admin

EDIT - of course, if you dont want anyone else to sell anything, then you have to change the priveledges under each membership type.

I already wrote i think you speak about members selling stuff. I already disabled any trace to members shops. :) So this i can see as answered it is a report function for member shops :)

yes - because it looks as if it is just one template being used in both areas. And if you click it and nothing happens as an admin, then there should have been a separate template that does not have the report button if you are in the admin section.