It will not allow me to upload my logo. It keeps going right back to the dolphin logo? It says successful upload but it's not working. What am I supposed to do?
It will not allow me to upload my logo. It keeps going right back to the dolphin logo? It says successful upload but it's not working. What am I supposed to do? |
Have you tried clearing out your browser cache and then reloading the page. It may even take a moment for it to fully show on YOUR screen. Provide your URL and what the logo should look like and we can check it for you also. |
I tried all that and two different browsers. It kept adding pictures I deleted two days ago that where no longer on my computer. I also tried all formats of photos and png finally worked after several hours of just trying to upload one photo. Sizes of the photos are 283x69, jpg,gif,png.
Can I move my brand new 1 year license over to your new product when it comes out? |
Licenses can be transferred from version to version without issue normally. If your referring to what I think you are, then the answer is yes and no. Get with me in private and I will explain it to you.
Question I have though, how are you uploading images from your computer to your server that were deleted days ago from your computer? This sounds like a cacheing issue as it's not possible to do that at all. |