No Permanent License After Valid PayPal Payment?

I noticed no Permanent license on my account after a successful and completed PayPal payment of over $100 CAN for the Permanent license.

I would like to have this issue resolved here either by:

1) Getting me the license that I paid for

or

2) Getting a FULL refund

 

I better not be scammed with this.

Quote · 16 Jan 2012

Moved.

 

Please contact BoonEx here: http://www.boonex.com/help/contact

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 16 Jan 2012

well first of all, i can assure you you will not get scammed when purchasing the license. I personally own about 50 dolphin licenses, and not once have i ever been scammed. 

 

so a couple of things, are you looking in the correct place for your license number? its not emailed to you, you have to login to your account and navigate to the license section. 

 

also, if by chance there was some glitch in the purchasing process, the boonex folks do not work on the weekends, so any inquiry to them would go unanswered until the next business day. 

 

also, you should have an agent that you selected as part of your options when registering and purchasing the licenses. have you contacted your assigned agent? 

 

if you need further help, please do not hesitate to correspond here, and we, as community members help you as best we can. 

 

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 16 Jan 2012
 
 
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