New profile design: Business Goes Blind...

When viewing any profile, there's no useful information anymore, such as:

- when user joined (really helps when providing a service to guess the person experience with Dolphin),

- his Forum posts (helps to understand the user psychology and needs),

- how many connection does he has (helps to see how active he've been on the Unity so far),

- etc.

 

Together with zero statistic on my own offers (like graph of views per time, who updated the module, how many times it was downloaded by particular user, by what keywords it was found\just viewed\or purchased, etc,etc,etc), now without even user information I feel almost totally blind in my business than before. 

 

How can you improve your business, if you have no statistic and no information about your customers?

 

And what "Similar products" by other vendors are supposed to do on my Market Offer pages? Are they supposed to be good marketing plan, when customer is finally got on your product page and ready to buy it, but then he sees somebody's else offer on your product page and goes away from you?

I respect other developers and there's a lot of really great products on the Market, but when somebody got interest to purchase my product, I don't really want him to go somewhere else in this moment. This is the one of business main bullet points.

 

What if Boonex had "Similar products" on its home page with other 3rd party Social Networks software?

http://boonexpert.com
Quote · 3 Mar 2014

This topic wasn't visible for some reason, so I want to bump it a little.

http://boonexpert.com
Quote · 3 Mar 2014

 RE:

And what "Similar products" by other vendors are supposed to do on my Market Offer pages?

 It's called Free Enterprise.... just like in those clusters of restaurants at shopping malls where they all compete with each other.  Offer a better product than anyone else, and you have nothing to worry about.

My opinions expressed on this site, in no way represent those of Boonex or Boonex employees.
Quote · 3 Mar 2014

 

And what "Similar products" by other vendors are supposed to do on my Market Offer pages? Are they supposed to be good marketing plan, when customer is finally got on your product page and ready to buy it, but then he sees somebody's else offer on your product page and goes away from you?

I am not sure I am seeing this.  If so, I agree with you; it would be like going into a restaurant and on the menu for your ribeye steak is a list of other restaurant serving ribyeye steaks.

Geeks, making the world a better place
Quote · 3 Mar 2014

 

Offer a better product than anyone else, and you have nothing to worry about.

 Well, it's not about offering something better, it's about keeping the customer eye on your products.

It's not even "similar" produts: on my offer for Mobile extended profiles, there a "similar" offer "Make any template responsive" by somebody else.

 

Or, on my rebranding offer page, there is "similar" offer by pcintegrad, who I was fighting with about copying my original offer texts. And my customers was actually thinking that this is my second profile. I hate stealing, but have to deal with such advertising on my product page.

http://boonexpert.com
Quote · 3 Mar 2014

 RE:

  Well, it's not about offering something better, it's about keeping the customer eye on your products.

 

So... are you saying that you have no interest in providing customers the best possible product?  I can see why you're concerned.

My opinions expressed on this site, in no way represent those of Boonex or Boonex employees.
Quote · 3 Mar 2014

 

So... are you saying that you have no interest in providing customers the best possible product?  I can see why you're concerned.

I'm providing my own products to my customers. Other vendors are providing their own products. If my product doesn't meet customer's requirements, I can recommend him 3-rd party product instead. You are an adult man, should understand how business works.

By your logic, M$ should advertise Apple or Google products instead, because they are "better".

http://boonexpert.com
Quote · 3 Mar 2014

@Boonexpert

Don't feed the trolls!

Your product pages should not have any links or references to any other product in the market similar or otherwise.  If they do, then you have a right to request, or demand, that Boonex fix the problem.  Yes, it would be like Microsoft having on their Microsoft Office page LibreOffice mentioned with a link to the LibreOffice website. 

Geeks, making the world a better place
Quote · 3 Mar 2014

Mine also do. I agree. It should not be on the product page.

Example. See this product. http://www.boonex.com/m/Deanos_Facebook_Connect_Version_2_0 Then scroll all the way to the bottom of the page.

Granted, most people will not notice this as you have to go all the way down past the comments to see it, but it should not be there.

https://www.deanbassett.com
Quote · 3 Mar 2014

 

Yes, it would be like Microsoft having on their Microsoft Office page LibreOffice mentioned with a link to the LibreOffice website. 

 100%.

if you'll go to any product on the market and scroll to very down, you'll see this block.

http://boonexpert.com
Quote · 3 Mar 2014

 

- when user joined (really helps when providing a service to guess the person experience with Dolphin),
- his Forum posts (helps to understand the user psychology and needs),
- how many connection does he has (helps to see how active he've been on the Unity so far),
- etc.

 

- "when user joined" is still there - right under the username you can see "registered: xx.xx.xx"

- "Forum posts" - certainly important and is a bad omission. We'll try to add those to the profile menu at the top as a link. 

- "How many connections" -  you can see the number at the profile menu at the top, next to the username/products/notes/jobs.

- "Similar products" - we're testing this one, and it may be substituted by "customers also bought...", but general idea is to show products from other Providers as well, in order to cross promote and push up some new products along with established leaders and keep Market more lively this way. You can see how Amazon, iTunes and many other online 'stores' have similar things, which ultimately adds to positive customer experiences and benefits everyone.

Heart Head Hands
Quote · 3 Mar 2014

"Customer Also Purchased" i would be more comfortable with.

https://www.deanbassett.com
Quote · 3 Mar 2014

 

"when user joined" is still there - right under the username you can see "registered: xx.xx.xx"

Maybe I missed something, sorry, but I don't see that.. 

http://boonexpert.com
Quote · 3 Mar 2014

Yea. I checked several profiles. I do not see the registered date anywhere.

https://www.deanbassett.com
Quote · 3 Mar 2014

 

Yea. I checked several profiles. I do not see the registered date anywhere.

I can see them. Not sure if it's because of my Moderator status or not though since I can also see the last login date :)

Nothing to see here
Quote · 3 Mar 2014

 

Not sure if it's because of my Moderator status

 I guess it is because of Moderator status :) Open Incognito window and check any profile for clear experiment.

Edit: this is not the first time I noticing such mistakes. Sometimes I have a feeling that those programmers doesn't bother to check how their code works.

http://boonexpert.com
Quote · 3 Mar 2014

 

"Similar products" - we're testing this one, and it may be substituted by "customers also bought...", but general idea is to show products from other Providers as well, in order to cross promote and push up some new products along with established leaders and keep Market more lively this way. You can see how Amazon, iTunes and many other online 'stores' have similar things, which ultimately adds to positive customer experiences and benefits everyone.

Andrew, will you then be putting phpFox, ELGG, joomSocial; Oxwall, etc since they are similar products to Dolphin on Boonex?  No, I didn't think so.

if you do put an also brought, it should be also brought from the SAME vendor; not also brought from other vendors.  A vendor's page should be just about the vendor.

Geeks, making the world a better place
Quote · 3 Mar 2014

I just imagined going to shopping mol and seeing ads in Reebok like "Customers also bought" with Adidas and Nike products because shopping mol owner wants it to be more lively. :)

http://boonexpert.com
Quote · 3 Mar 2014

Sorry about the "info" line. It was in fact only visible to Admins and Moderators. We will be making it publicly visible (sans the email address) now.

As for the "Similar Products". I am again drawing your attention to similar sections in, say, Amazon. Clients may be looking at your product, but they should also be able to compare easily with other options, or see complimentary products. In your "supermarket" analogy, this is same as seeing similar products from various brands sitting next to each other. 

No, we wouldn't put PHPfox, Joomsocial, etc. on our site, but we don't mind them being listed along with us on other sites advertising social networking software. 

Or, this example...

See, how Apple is displaying other products along with our Dolphin App? We can certainly understand why and how it benefits end clients. It keeps the Store/Market more transparent and egalitarian. Some more "established" Providers may not like this, but we strongly hold that client's interests should be put first, and as a result everyone, including Providers would benefit, even if they don't see it at first. 

example.png · 140.3K · 389 views
Heart Head Hands
Quote · 4 Mar 2014

+1 for customers also purchased

so much to do....
Quote · 4 Mar 2014

 

Sorry about the "info" line. It was in fact only visible to Admins and Moderators. We will be making it publicly visible (sans the email address) now. 
Thank you, it's visible now.
 

As for the "Similar Products". I am again drawing your attention to similar sections in, say, Amazon. Clients may be looking at your product, but they should also be able to compare easily with other options, or see complimentary products. In your "supermarket" analogy, this is same as seeing similar products from various brands sitting next to each other.  
Well, I guess Similar products should be similar, not totally different (as I already mentioned - "Rebranding service" and "Responsive template" in "Similar" are not really similar). And also not exactly the same product or service: if there are two offers, let's say "Rebranding", and one is cheaper, then it's obvious which one the customer is going to choose. Then we'll have to lower prices more and more, until it will not make sense to offer it at all.
 
On Google Play on McDonalds app page, in "Similar" is mostly other McDonalds apps in the first place. Then, when you scroll one or two times, you'll see some KFC there. But on first page there are only apps from the same company to not draw customer attention away.
 

No, we wouldn't put PHPfox, Joomsocial, etc. on our site, but we don't mind them being listed along with us on other sites advertising social networking software. 

 That's right. But on other sites, not on your own site. And one product page is like one small website specially for one product and other mostly from the same developer.

 

 

http://boonexpert.com
Quote · 4 Mar 2014

 RE:

 - "Similar products" - we're testing this one, and it may be substituted by "customers also bought...", but general idea is to show products from other Providers as well, in order to cross promote and push up some new products along with established leaders and keep Market more lively this way. You can see how Amazon, iTunes and many other online 'stores' have similar things, which ultimately adds to positive customer experiences and benefits everyone.

 I like it... you like it....... what else matters?

My opinions expressed on this site, in no way represent those of Boonex or Boonex employees.
Quote · 4 Mar 2014
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
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