I tried to get help from tech support but was told they will not help me. I find this extremely irritating. I changed the URL of my website. Everything is back up and working except Orca the forums.

Are there any kind members out there with the same issue before and knows how to fix it?

My web has been broken for a week. I had to wait all weekend for a response, just to be told I'm screwed unless I find the answer in the forum. *Note I searched hundreds of threads the whole week, waiting...

I'm really starting to regret ever working with Boonex products. Anything goes wrong it's a complete hassle.

GRRRRRRR!

It's kinda hard to help you when all we have to go by is 'Its broke'. Can you provide a screenshot or be more descriptive of what exactly is wrong with your forums?

Also, you stated everything works just fine except for the forums. I am assuming after the URL changed, you cleaned all your cache?

 Thanks for asking. It's more than what I got before being turned away and being told there is no support available.

Cache Cleared? - Yes over and over, including my browsers.

Any link you click on displays a blank white page. I have deleted the forum app, re-installed it, deleted the sql entries and re-installed them too. I checked for the right permissions. OK. I checked to make sure all the php.ini files are in place. 

I had difficulty installing Dolphin in the first place and tech support had to do it. I don't know what they did so I can't reproduce even a full re-install and start over, which I really don't want to do.

I know there must be some config file or something that needed to be altered when I changed our address.

I'm stumped... 

You still didn't answer the following:

- Was everything working before you updated the URL (I mean all modules)

- Is everything 'except' your forums working since the URL change?

Some Advice:

- When you need help with Dolphin, sometimes its best to come here to the forums.

- YOU need to learn how to install Dolphin. Its the first step to 'learning' how the software works. Plus, you know what was done, where it was done, and all the information you need to know along the way.

Depending on how you answer the 2 questions above, will depend on the resolution.

I hit the report button by accident. Sorry about that.

It was all working before. I know how to install scripts. I'm actually a template designer and installer for another paid for community script for musicians.

Something was odd about my server and it took a tech to get it working. They never explained what they did special and I suspect whatever it was, is causing my problem now. It's why I am ticked. I addressed this when I contacted them only to get a canned response of "your screwed dude we don't have the time to help you."

I can install, modify and rip apart and hack scripts for days. I don't know why this one happens to be so special that I can't figure something simple like this out.

Those plain white screens are normally caused by php "display errors" being turned off when an error is generated. Turn it on in your php.ini and the actual error should be displayed.

Or a missing file....

 Exactly which php.ini file?

I have one in every directory for when they did the install. I think it's how they (Boonex tech) tricked the server to work with the script. If it's the public html folder I did that and nothing new happened. I can't see how something would be missing when nothing but the url to the server changed. 

OK thanks for the attempted help guys. I received an email from support. They want me to make a new post and send the link. Perhaps this will get resolved. O.o

It's rare that a server requires one in every folder. Because it's a forum issue you would need it in all of the forum folders.

You could try this instead.

Try putting this at the bottom of inc/header.inc.php

Before the closing ?> if it has it.

ini_set('log_errors', 0);
ini_set('display_errors', 1);

The php.ini file is inclusive; it will cover the directory it is in and all sub directories below that one.  The only time you would include one in a sub directory is when you need to have a different setting for that directory.

I am wondering if you were thinking of the .htaccess files you see in many of the directories?

 
Incorrect. It is very rare, but sometimes it simply will not cover all sub directories. Don't ask me why, but i have seen it more then once, and so has boonex. They have also mentioned that it is sometimes needed. Some stupid ass way the host has the server setup.

 yup correct, it depends on the server setup if it's suphp setup then you'll need the php.ini in every folder/directory that you wanted to change the values
there's an easy way to have one php.ini file on suphp setup

i'am with CGI/FastCGI all works great one .....ini. file takes care