First my e-mail to the hosting company, and their reply
Hello,
I tried to change on http://members.whyfey.com (a Boonex application) the slogan 'Welcome to the community!; into 'Welcome to WhyFey'. After doing that I got the message:
Fatal error: Out of memory (allocated 27262976) (tried to allocate 280337 bytes) in /home/whyfeyco/public_html/members/plugins/minify/lib/Minify/CSS/Compressor.php on line 75
As far as I know I didn't anything wrong. Can some tell me how I can solve this problem?
Kind regards,
Kees Hoogervorst
Hello,
I have looked into this issue for you and it appears there is an issue with one of the internal Boonex Dolphin php limits that is causing this issue. I have checked on the server and the 26MB limit it is saying it reached is far less than the server's default settings already. You can see that here:
http://members.whyfey.com/phpinfo.php
This is showing what php values and settings your members area should be using. I see that the memory_limit is set to 512MBs. This is more than the 26MBs that the error is throwing. You can confirm that it is 26Mbs by the following:
27262976/1024 = 26624KBs / 1024 = 26MBs
You will need to go to the Dolphin support team and have them look into this for you. Please show them both the error that you provided to us as well as the link I have provided you above. This will show them that the error is within their system and not on the server side settings as we have already confirmed those are correct for you.
Please let us know if we can assist you with anything else.
Regards,
Ryan
Level 2 Support
I have looked into this issue for you and it appears there is an issue with one of the internal Boonex Dolphin php limits that is causing this issue. I have checked on the server and the 26MB limit it is saying it reached is far less than the server's default settings already. You can see that here:
http://members.whyfey.com/phpinfo.php
This is showing what php values and settings your members area should be using. I see that the memory_limit is set to 512MBs. This is more than the 26MBs that the error is throwing. You can confirm that it is 26Mbs by the following:
27262976/1024 = 26624KBs / 1024 = 26MBs
You will need to go to the Dolphin support team and have them look into this for you. Please show them both the error that you provided to us as well as the link I have provided you above. This will show them that the error is within their system and not on the server side settings as we have already confirmed those are correct for you.
Please let us know if we can assist you with anything else.
Regards,
Ryan
Level 2 Support
