Menu builder blocks

how did you upload/install

via sftp  and the installation procedure from boonex.

funny part is that another runs on the same server which i upgraddeed from 7.2.1 to 7.3  and that runs perfectly.

only the new installation this problem i have

regards

claudia

you didnt use filezilla - did you?

no i didnt

why  is their any issue that i have to check

in all honesty it is better to git the dolphin files directly into the directory as opposed to trying to upload using ftp or sftp. sometimes files may not upload properly. But - check your file permissions and make sure they are all correct.

i have already done that using wget also but the same problem. 

all permissions checked and correct . 

try disabling all caches - clear site cache - clear browser cache

thanks for your replies

unfortunately i have done but the same no improvement.

funniest part is that i have another site running on the same server which i upgraded from 7.2.1  to 7.3  and it is running perfectly.

i even tried to copy this site completely and the datebase into this user on the server and bingo i have the same menu builder issue in this user account.  the other is working perfectly.  so i am not sure what is causing the issue.

then it is something in the database, I would guess. Some sql query may not have entered correctly.

i tried doing that even but still it is not working.  i took the same database details as the other one whioch is working but still the same issue .

 please have a look at the below given image.

Please help

regards

have you checked these permissions:

chmod 777 modules/boonex/avatar/data/images/ modules/boonex/avatar/data/tmp/
chmod 777 modules/boonex/forum/classes modules/boonex/forum/conf modules/boonex/forum/layout modules/boonex/forum/log modules/boonex/forum/js modules/boonex/forum/cachejs modules/boonex/forum/data/attachments
chmod 777 modules/boonex/photos/data/files
chmod 777 modules/boonex/files/data/files
chmod 777 modules/boonex/desktop/file
chmod 777 modules/boonex/profile_customize/data/images
chmod 666 modules/boonex/profiler/log/profiler.log
chmod 777 modules/boonex/profiler/log
chmod 777 modules/boonex/smtpmailer/data/logs
chmod 777 modules/boonex/sites/data/images/thumbs
chmod 777 modules/boonex/site_customize/data/images
chmod 777 modules/boonex/paypal_payflow/log

You'd think this Dolphin Leaps and Bounds would be advanced enough to auto-install from the back-end by now.

It would be great if we could post positive experiences from using the software, but all we ever seem to have is tales of everything going wrong.

:(

yes permissions are correct.

As this seems to be an isolated case, it's obvious that there's a file or SQL error. Have you checked your Apache logs? When something like this happens to me, I reload files one root folder at a time, so in this case I'd be starting with admin. As the professor says, it could be a file that wasn't uploaded properly.

I use Filezilla all the time for little jobs, but when doing big uploads, I use Zpanel and upload zip files which I unarchive on the site.