Member Shows Red In Admin

What is the reason for a member to be in red type in Admin? So far as I can see his profile looks totally normal other than this red text.  

The member is unable to access the site with the recovery password generated when hitting forgot password.

Steve E
Quote · 30 Jan 2017

Members shows in red when member is banned, it maybe the reason why member can't login.

Rules → http://www.boonex.com/terms
Quote · 4 Feb 2017
 
 
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