Member Count/Losing Members

Using Dolphin 6.0.0004.

My dashboard reads 498 members and my site reads 492 members.  I have lost almost 40 members over the last week and I don't think it could realistically be people canceling accounts.

Any suggestions as to what may be happening here?  I have created a test user and the number increases by one- but I'll check back on another day and its gone down by 7?

Is there a place in Dolphin admin where I can look at members that have deleted themselves or become inactive?  Does this problem sound familiar to anyone?

Thanks in advance for any help you can provide.

Quote · 22 Jul 2008

Try this:

Log n to admin, click on Settings then click on Database Pruning. Look at:    Clean old profiles by last log in ( days )

You might want to set that number to something a lot higher. I have it set to 5000000 days.

Hope this helps, Rob

Quote · 22 Jul 2008

Thanks Rob- that makes sense.  I have changed that setting and will monitor whether the problem continues to occur.

Quote · 22 Jul 2008

Cool, no problem

Rob

Quote · 22 Jul 2008
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.