Mass Mailer Not Working

Hello, I have a simple auto reply set up for when users subscribe and no one is getting this reply email. It's not going in their junk, they're not recieving it at all. I talked to a tech before about it and they said it could just be due to server lag and it will be resolved over time. I don't have time to wait around for these emails to be send. I need this working now. If the mass mailer isn't the tool I should be using, I need suggestions. I don't know why Dolphin would use such an outdated mailing tool.

Dolphin uses default PHP functionality to send emails. However there is SMTP Mailer plugin to use remote mail server and advanced using of local server.

I would suggest to ask hosting support first if there is any mail server is installed on the server so default functionality will work, then try to check if mail is send from the email which is registered on the server itself.

I can't get the smtp mailer working with gmail, and site members not receiving emails and not able to mass email them.  Any fixed besides just posting my damned email address in plain text as a mailto link? How to mass mail my members?

To mass-mail your members you need to ensure that crontab for Dolphin is setup properly.

Also, you can try to disable SMTP mailer, then default way of sending emails should work.

 I have created schedule task for Cron in plesk.

But the mass mailer putting the mails in que.Also it leads to error page when trying to send to all.

SMTP mailer works fine with other mail types

 Unable to see the images and crontab or cronjob plesk details were not mentioned in this page

https://www.boonex.com/trac/dolphin/wiki/TutorialCronJobSetup

@sureandhraindia Add an email address to receive cron job notifications, and then check it to make sure the cron job is running. If the queue isn't moving, then that suggests the cron job isn't running or is encountering an error.

httpdocs/periodic/crontab

The crontab file contains

MAILTO=admin@website.com

* * * * * cd

/var/www/vhosts/website.com/httpdocs/periodic;

/usr/bin/php -q cron.php

This file contents are not changed as suggested during installation.

plesk scheduled task settings

task type: run a php script

script path: httpdocs/periodic/crontab

use php version: 5.6.35

run: hourly at 01 min

notify: every time

When I clicked run now in scheduled tasks, I received: The task successfully completed in 0 sec and

and didnt received notification emails.

Make sure the Plesk account has shell access enabled - the cron job may not run if the account doesn't have access to Bash. You can configure this under the domain's Web Hosting Access.

Now, I have given web hosting access with /bin/bash option and tried.

Still there is no change.

In modules SMTP settings, the mail is no-reply@website.com

Here it is admin@website.com in crontab. Is this creates any issue

I did got error message when copied the command which I got at installation.

In Plesk, the command line should only include: cd /path/to/dolphin/periodic; /path/to/php -q cron.php

The * * * * * is added to the run every line when creating the cron job in Plesk.

If you can send me a DM with your Plesk and site login details, I can take a closer look at this for you.

 I have sent as DM, please check.

Thank you very much

 When I send a "mail" to "single member" through Mass mailer, its working.

When I send Plenty, I am getting http 500 error unable to handle the request, and also this periodic report to my mail

- Start email send -

Total queued emails: xxxx
Ready for send: 20
Processed emails: 20

Is that "processed" meaning "sent"?

But I am getting periodic report every 10 min

So why http 500 error?

Most likely you're hitting some limit on your hosting. You'll need to check the error_log file for more information. Your host should be able to help with this, and raising whatever limit is being hit. Other than that, try cutting down on the number to process at once, but it may be better to just raise limits if you have a lot of emails to send.

 When I send a mail to plenty of members (No.''xxxx" )

Please see my previous reply and check the error_log. It should provide more information on why you're getting the 500 error.

Ok Thank you @Nathan