Martinboi Subscription Module - Where is the support forum?

Where is the support forum?

I thought under Unity rules ALL mods had to have a support forum?

There's nothing in the rules regarding support topics. You should try contacting the developer directly for support if there's no support topic.

Nathon, I have tried contacting Martinboi many times...

I am having a database issue once a week every week. Any help would be appreciated!!

Query:

SELECT `mlevels` FROM `dol_subs_url_rules` WHERE `url` = 'm/fundraiser/browse/tag/Fee's'

Mysql error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 's'' at line 1

Found error in the file '/home/xxxxxxx/asia-connect-th.com/public_html/modules/harvest/memberships/classes/HmSubsDb.php' at line 449.
Called 'getOne' function with erroneous argument #0.


Debug backtrace:

Array

(

    [1] => Array

        (

            [file] => /home/xxxxxxxx/asia-connect-th.com/public_html/inc/classes/BxDolDb.php

            [line] => 253

            [function] => error

            [class] => BxDolDb

            [type] => ->

            [object] => HmSubsDb Object

                (

                    [_oConfig] => HmSubsConfig Object

                        (

                            [_iId] => 100

                            [_sVendor] => Harvest-Media.com

                            [_sClassPrefix] => HmSubs

                            [_sDbPrefix] => dol_subs_

                            [_sDirectory] => harvest/memberships/

                            [_sUri] => memberships

                            [_sHomePath] => /home/xxxxxxxx/asia-connect-th.com/public_html/modules/harvest/memberships/

                            [_sClassPath] => /home/xxxxxxxx/asia-connect-th.com/public_html/modules/harvest/memberships/classes/

                            [_sHomeUrl] => http://www.asia-connect-th.com/modules/harvest/memberships/

                            [_error] =>

                            [_sIconsFolder] => harvest/memberships/images/icons/

stuart, try to edit the tags table, and remove the apostrophe from the word 'fee's'

i dont think this is a problem with the membership levels, this is a problem with the character not stripping from tag's

Thanks DosDawg,

I went into sys_tags and removed the apostrophe.

Hopefully that will work!

I have been getting these errors once a week every week for some 5 or 6 weeks. I don't know what has happened to Troy. I hope he is well.

Regards,

Stuart

hello

bug on module I have tried contacting Martinboi many times...

join if you check page to put an avatar disappears

profiles are automatically activated

 help me

Martinboi (Troy) - Where are you?? Ok, Here's the weekly bug report re Martinboi's subscription module:

Database error in Asia Connect - Any help would be appreciated.

Query:
SELECT `mlevels` FROM `dol_subs_url_rules` WHERE `url` = 'm/fundraiser/browse/tag/Fee's'
Mysql error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 's'' at line 1

Found error in the file '/home/admin/domains/asia-connect-th.com/public_html/modules/harvest/memberships/classes/HmSubsDb.php' at line 449.
Called 'getOne' function with erroneous argument #0.


Debug backtrace:
Array
(
    [1] => Array
        (
            [file] => /home/admin/domains/asia-connect-th.com/public_html/inc/classes/BxDolDb.php
            [line] => 253
            [function] => error
            [class] => BxDolDb
            [type] => ->
            [object] => HmSubsDb Object
                (
                    [_oConfig] => HmSubsConfig Object
                        (
                            [_iId] => 100
                            [_sVendor] => Harvest-Media.com
                            [_sClassPrefix] => HmSubs
                            [_sDbPrefix] => dol_subs_
                            [_sDirectory] => harvest/memberships/
                            [_sUri] => memberships
                            [_sHomePath] => /home/admin/domains/asia-connect-th.com/public_html/modules/harvest/memberships/
                            [_sClassPath] => /home/admin/domains/asia-connect-th.com/public_html/modules/harvest/memberships/classes/
                            [_sHomeUrl] => http://www.asia-connect-th.com/modules/harvest/memberships/
                            [_error] =>
                            [_sIconsFolder] => harvest/memberships/images/icons/
                        )

Database errors... Martinboi where are you??

Database error in Asia Connect

Query:
SELECT `mlevels` FROM `dol_subs_url_rules` WHERE `url` = 'm/fundraiser/browse/tag/Fee's'
Mysql error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 's'' at line 1

Found error in the file '/home/admin/xxxxxxxxx/xxxxxxxxxxxx/public_html/modules/harvest/memberships/classes/HmSubsDb.php' at line 449.
Called 'getOne' function with erroneous argument #0.

Ongoing...

 stuart i think your problem is the ( ' ) in the tags. you see where it declares the issue at near 's at line

i dont think the issue is with the subscriptions module, since the tags are default dolphin. see if you can remove the 's on the tag?

Hello Dosdawg,

I have removed the apostrophe from the fundraiser database entry. Hopefully this will work.

Many thanks for your help!

Stuart

 stuart,

it seems last time you had a database error on the subscriptions module, it was complaining then about the ( ' ) apostrophe in the word. generally these are stripped or escaped, im going to test this if i get a moment. in the interim, i think we need to call on a few to help us get this sorted.

i believe this not to be the problem of the subscriptions module so much as a problem with the unescaped ( '  ) being added to the tags.

How does the mod handle members who wants to downgrade or are cancelling their membership? 

 i have never seen anybody try to downgrade, though i am sure its possible?

when that would happen, i am certain there are not any automation steps in place for that. so you as the site admin and monetary recipient would need to make the adjustments manually.

Hello Dosdawg,

same problem... just got another error email. Same as before and yes, I removed all the apostrophes I could find.

Troy (Martinboi) where are you, this has been months.

Are you clearing the cache folder by hand after you apply dosdawgs changes ?

Hello Dolphin_Jay,

Yes, I clear the caches every time I install or alter something. I am still getting the database errors once every week, exactly the same problem.

I am hoping Martinboi will eventually respond. He has not so far (he did initially, but has not been heard from since).

Stewart, 

from the looks of your post here, it would at first glace appear that you were saying you have had this same error since May, and that there has been no resolve for this problem. 

if you are getting the same error, where it complains about tags, then you would need to clean those up. since you didnt include the error you are getting this time, then there is no true way to provide any direction. 

Hello Dosdawg,

same problem... just got another error email. Same as before and yes, I removed all the apostrophes I could find.

Troy (Martinboi) where are you, this has been months.

just got another error email, that is understood, but what does the error say. these database errors lead you most of the time to the issue. 

I have purchased this module but have not had any success in getting any installation instructions from the seller.

Can anyone who has successfully installed it please let me know how I go about it?

 There was a pdf that explained installation and configuration but I am not sure it exists since the update. I have attached one that I have. Maybe it will help you

The real trick is getting him to add you to the licensing server.  If he does his usually trick again then the moderators here should take action against him.  This thing about sending three and four emails and then having to get a moderator to step in is BS in the extreme with this guy.

No joke, that does sound totally wack. If someone does have an issue with martinboi, please do message me or one of my peeps some time. We'd like to know the 411 and get the sitch resolved.

I myself have reached out to him on several occasions and he has responded within 30 minutes. Not sure if it is because he sees 'Zarcon' (or any other Moderator) as the contact that makes him respond that quickly or not.

 Im afraid that looks like the case. I took steps to open a dispute before after purchasing this mod 3 times... and having none of the URLs work that it was supposed to be licenced for.

Could not get hold of Mboi for the life of me, direct pms, using his 'support forum', email etc etc etc... 

went on for months with no reply.

Then got a mod involved and surprise surprise, Mboi answers within the same day.

His reply though was that he activated the URLs on his licence server when I bought them and the case was closed. If he did, then 1 - why could he not just reply to me if so simple, and 2 - they still didnt work!

At this point I gave in and hacked the mod to make it work.

Conclusion - get a mod involved you will get a reply. 

Mboi should include this procedure of only contacting via a boonex moderator within the sales bit on the module page! 

Thanks @Zarcon for the information. I will try it shortly to see if I can get it up and running. I have tried to contact this vendor on a daily basis since purchasing the mod and the only message I got from him was thanking me for the payment, then nothing. I really think the people at Boonex should ban people like this from selling on the platform. It seems like most people who buy from this vendor have issues. 

WOW,

This is amazing, years later and the situation is still the same.

I am not getting any joy with my support request, I have sent mutliple emails with no answers,  the support site is down, the forum is down.  

At $100 for this module you would expect a bit more than this.

My last recourse will be dispute and then cancelling the payment through paypal as what was delivered is not working as advertised.

Clement

I'm currently looking into martinboi's absence.

There is a time limit for requesting refunds through paypal, so you may want to go ahead and initiate that refund request if you are nearing the deadline.

Good news is there will be replacements for the functions that Martinboi's module provides.

little tip... you can remove the code quite safely that calls back to 'harvest media' servers...  - problem solved.

I don't think I've seen an issue keep repeating itself so often and over such a long period of time as this one!

I bought the module 3 times (being an honest buyer...) only to find that none of the URLs it was licensed for would work. 

Got ignored for many many months trying to get support, as soon as a mod tried, he got instant reply!

Unfortunately the reply was that 'my licenses work' and that was that. 

They didn't.

So I removed the license lock, module works fine.

It's a great module, works really well, just the stupid license lock calling back to his servers that messes things up, even for legit customers!....

Hush, we can not talk about such things.  I would hate to see you banned.

yes you can....  

Hey everyone, I am here to support the modules and have released an update that does remove the check for a valid license from the memberships module.  I've been busy with my Rails agency and haven't had time to work on Dolphin very much.  

I will keep the modules up to date with the current versions and plan and rolling out some new features/modules soon.

BTW: thanks to everyone who purchased a license.  Sorry about the inconvenience with licensing issues.

Thanks

Hello Troy

I sent you a letter here on June 15th 2014 and 6 weeks later I still have not received a reply. I see you were online in Unity in the past week and as of today you have five unanswered emails in your account. Are you alive? Still active in Unity? Have any intention to reply to your inquiries?

 Any updates on this?