Join button doesn't work

Hi!

Different people had this problem and have posted messages but i didn't find solutions.

Here's the problem: Whenever a member tries to join, fills the form and clics on "join",.. nothing happens...

No error page, no blank, the page stays still...

Here's what i get in "host tools": http://prntscr.com/58crtu

I would really appreciate your help

 

Regards

Quote · 20 Nov 2014

An internal server error is being triggered for some reason. Check your error log for the full error message and post it here.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 20 Nov 2014

Post a URL to your site, or you can PM me with it if you don't want it posted in the forums.

One of your join form fields is triggering a error. Most likely a custom field your added, or one you recently modified.

Most common problems with join forms are modifications made to block specific email addresses.

If we have the url we can submit form watching the submission with the developer tools in firefox and in most cases it will help isolate the error and/or which field is the source of the problem. But without a URL we can only guess.

https://www.deanbassett.com
Quote · 20 Nov 2014

query_cache_size and thread_cache_size should probably be set to something other than zero

My opinions expressed on this site, in no way represent those of Boonex or Boonex employees.
Quote · 20 Nov 2014

Yes. HL is correct. Your MYSQL server should be optimized. Which are the settings he mentioned.

But to be clear, those FAILS you see in host tools are not the source of your problem.

https://www.deanbassett.com
Quote · 20 Nov 2014

Hi,

 

Thank you very much for your quick answers :) !

Here's my website: http://www.lkpuissance2.com/index.php

Quote · 20 Nov 2014

Ok. A internal server error occurs as soon as the title(Titre) field is filled out on the join form. (In dolphin that field is called the Headline) There is something wrong with that field. You will need to check in the field builders for that field for things that are not proper.

You may need to take screen shots of the fields settings for each tab to show them to us so we can find the problem. If you renamed the system name from the default of Headline to something else, that most likely is the problem. You can change the captions language key value or the descriptions language key value, but not the system name.

https://www.deanbassett.com
Quote · 20 Nov 2014

Is this it? http://prntscr.com/58ehih

Quote · 20 Nov 2014

Yes. But need screen shots of all 4 tabs.

General, Advanced, Messages and Matching.

Also show a screenshot of the blocks under it. It may not be the correct one. The caption line does not match whats showing on the join form, so maybe not.

https://www.deanbassett.com
Quote · 20 Nov 2014

Oh , i see. Sorry. Here they are:

General: http://prntscr.com/58f833

Matching: http://prntscr.com/58f9ue

Premalinks: http://prntscr.com/58faf5    http://prntscr.com/58fapf

Plus: http://prntscr.com/58fb4d       http://prntscr.com/58fbfx

Is this all you need?

Quote · 20 Nov 2014

 

http://prntscr.com/58f833

 
Nope, your not understanding.

In the first screen shot you had. http://prntscr.com/58crtu at the top there are 4 tabs. I need to see those sections plus whats under that box after you close it.

https://www.deanbassett.com
Quote · 20 Nov 2014

Examples.

These are images from default settings.

 

 

 

 

 

headline1.png · 175.5K · 285 views
headline2.png · 21.9K · 268 views
headline3.png · 23.5K · 269 views
headline4.png · 29.2K · 271 views
headline5.png · 16.7K · 273 views
https://www.deanbassett.com
Quote · 20 Nov 2014
 
 
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