Internet Explorer issues after v7.0.4 upgrade

It only seems to affect some of my members using Internet Explorer but  when they try Firefox or Chrome it seems to resolve the problem.

The problem is that when they send an email, it always arrives in a garbled format.

 

To see if any off your members are experiencing tthe same issue, go to your datebase and in the sys_messages table, do a search in the text field for %3E and see if anything turns up.

Quote · 15 Dec 2010

Hiya

Just wondering if anyone has noticed this problem yet or tried the search I recommended in their database to see if any of their members are sending out garbled email messages?

Quote · 18 Dec 2010

Shortly after upgrading to v7.0.4, I started receiving complaints from my members that emails they were sending out were arriving in an illegible format. I have now discovered that the problem I am experiencing is actually a bug in v7.0.4. I discovered this by logging in as one of the members having the problem with garbled emails to do some tests, after having made some changes, and was glad to see that when I sent an email as them that it was received as it was intended.

Thinking I had fixed the problem, I told them that it was now sending emails properly. They soon emailed me back saying that the messages were still going out garbled. I confirmed this by checking the database. They were using internet explorer so I suggested they use firefox. They did and their emails went out perfectly.

According to my database, these garbled emails began the same day I upgraded to v7.0.4 which can only mean that Boonex have not fully tested the upgrade with all the major browsers instead of just Firefox as Magnussoft keeps pointing out.

Here is an example of one of the emails:

%3Cp%3EAdmin%3C%2Fp%3E%0A%3Cp%3EIs%20it%20working%20now%3F%3C%2Fp%3E%0A%3Cp%3ESiindy%3C%2Fp%3E

Quote · 19 Dec 2010

would you please give some screenshot of your email in ie?

so i can report it

=> http://friends.smansakra.sch.id => friends community based dolphin 7
Quote · 19 Dec 2010

 

would you please give some screenshot of your email in ie?

so i can report it

evidence of email problem

This is the view of one of the sent emails, It doesn't matter which browser you view it in as the damage is done through the sending. Hence, if the sender uses internet explorer then it  may be received in a messed up format

Please bear in mind that it is not every user with IE only some, but when it does happen it is always IE.

Thank you.

Quote · 19 Dec 2010

Are the  messages actually stored in the db with the uri encoding? (aka all jumbled up)

My opinions expressed on this site, in no way represent those of Boonex or Boonex employees.
Quote · 19 Dec 2010

Yes

Quote · 19 Dec 2010

Make sure that all changes from this ticket are applied:

http://www.boonex.com/trac/dolphin/ticket/2200

most probably the changes in inc/js/mail_box.js file are not applied

also try to clear cache folders - maybe old version is still in the cache

Rules → http://www.boonex.com/terms
Quote · 19 Dec 2010
 
 
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