Internal server error

Hi :)

I have server issues on my website and i really don't know what to do :/

I bought a module, tried to install it and from that point, the access to my admin stopped/ blocked.

In order to solve the problem, i deleted the htaccess after saving it on a notepad and i then reinstalled it. The website disappeared and an internal server error showed up.

What shall i do ? :(

My website->  www.lkpuissance2.com/businessbox

Quote · 4 Apr 2014

remove the files for module

make sure DB tables for the module is removed

add your original htaccess again / add new htaccess

see if that helps ...

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Quote · 4 Apr 2014

Thanks for your advice! :)

I'll try

Quote · 4 Apr 2014

500 Internal server errors usually indicates there is issue with the website's server ...

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Quote · 4 Apr 2014

check your error logs also !!

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Quote · 4 Apr 2014

 

I bought a module, tried to install it and from that point, the access to my admin stopped/ blocked.

 What would help is knowing the name of the module.

I know of a couple vendors modules that if not done properly will do this exact thing.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 4 Apr 2014

Here are all the modules i've bought so far :/

http://prntscr.com/370ee0

Quote · 4 Apr 2014

 

saving it on a notepad and i then reinstalled it.

If you mean notepad that comes with windows, then this is one mistake. Do not use windows notepad to edit any dolphin files. It's a text editor, not a code editor. It is not safe to use for code. It has a tendency to damage them by adding inappropriate white space to the files.

Use a code safe editor such as Notepad++ http://notepad-plus-plus.org/ or Editplus http://www.editplus.com/


https://www.deanbassett.com
Quote · 4 Apr 2014

OK, so I assume what suggested didn't work .... I think you damaged htaccess and should replace it with original one. As Deano stated it's possible you notepad harmed it.

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Quote · 4 Apr 2014

1+  @  notepad ++  which  is pretty good free editor

there are also many other great editors .... Google for them!

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Quote · 4 Apr 2014

I personally use; Sublime Text 3

Great editor right there!

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Quote · 4 Apr 2014

AHHHHH !!! Your site is now working .... what did you do to fix  ?

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Quote · 4 Apr 2014

I contacted the person who had sold me the template , gave him access to cpanel,... and he managed to fix it :)!

He said it was a problem with urls or something, I didn't really understand but everything works now! :)

Thank you very much for your advice. I won't use notepad again.

As i'm not very experimented, i'll avoid touching the htaccess ;)

Quote · 5 Apr 2014
 
 
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