Truly don't fall for their "dolphin hosting". Here's what they don't tell you until you probe the hell out of them about why your site is constantly down:
Hello,
Thank you for the update.
Note that there is a limit on the shared hosting environment on the Entry processes that can run simultaneously on your account. It is set to 10 and this configuration is global for all our customers on the same server. It is in place in order to make sure that the resources on the server are divided properly between our customers on the same server. Note that the entry processes are everything that runs on your account, such as a request to your website, a query to your database, a cron job running on your account, an email message, etc. The number of such processes that can run simultaneously on your account is set to 10. Note that if there is an 11th process that needs to run, it will have to wait until there is an available slot for it. If there is no slot for a certain period of time, this will result in the Resource Limit Reached error message in question.
I am afraid that we cannot lift that limitation as it will result in a high-load on the server and the improper sharing of the resources on the server. What you can do is:
1. Contact a local web developer to optimize your website for better performance
2. Upgrade your account to a VPS or dedicated server. This is because on them, you will have your own environment and resources dedicated to you only. We will be able to modify it as per your exact needs, as this will not affect anyone else. Thus, if this is something that might interest you, please review our offers on those types of servers via the following links:
> VPS: http://tmdhosting.com/vps-hosting.html
> Dedicated: http://tmdhosting.com/dedicated-servers.html
Thank you for your patience and understanding in advance.
Please feel free to contact us regarding any further questions or comments.
Kind regards,
David Perkins
Technical Support Team
TMDHosting.com
