Getting What You Pay For

Hello,

Could you please share the solution to this problem with the community:

http://www.boonex.com/unity/forums/topic/field-builder-error-when-adding-new-item.htm#topic/field-builder-error-when-adding-new-item.htm

I'd like to use the software I paid for but can not use it because it does not work.

I intend on building a high-profile site with Boonex software.  But will scrap plans and move on if I can't get some support.

You have a fabulous product but only if it works.

This is a simple problem and it should not take days to get an answer from you.

I may have only paid $39 for the base module, but I DID pay and I expect the product to work as advertised.

Please assist in this matter, I am not going to chase you down and beg for help.

Either post the solution to this problem or send me my $39 back.

Please contact me today!

Thank you,
Barracuda

From Unity Rules:

Cross-posting is not allowed. Cross-posting refers to posting duplicate threads or posts, or the linking to threads or posts already started by the member with the intention of gaining exposure.

Barracuda,  the most common cause of this problem is NEW_ITEM getting stuck in your profiles table- but it could also be in your profile fields table.  Go into phpmyadmin and delete these and it should work.  Pay attention to any fields that have an ID of 0 as that is likely a problem also.  There could be other causes of this, but this is the most likely one.

I understand your frustration, but a rant is not going to get you very far here (not that most of us haven't done it)- many of us have struggled with these issues for months.  This maybe is not really a cross post as the rant seems more central to your post than the request for a technical solution, but if you are this frustrated already you are not likely to get very far with this product.

Rob